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Design

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UI/UX

B2B product problem solving case studies, design guidelines, Q&A sessions

Have you ever felt frustrated when you were creating a B2B product and there was no content covering it? I will explain the similarities and differences between B2B and B2C products in an easy-to-understand way based on your actual career.

(4.3) 6 reviews

97 learners

  • youngkang
프로덕트디자인
사용자-인터뷰
Service Planning
Business Problem Solving
User Interviews
product design
b2b

What you will learn!

  • Similarities and differences between B2B and B2C products

  • An overview of B2B products covered in the filmmaker's career, including Toss

  • B2B Product Portfolio Structure TIPs

  • Designer, coach, and miscellaneous person

  • (Former) Viva Republica-Toss Product Designer (Tools)

    • Lectures on internal and external tools such as Notion and Slack

    • Planning and conducting in-house lectures on work automation and efficiency

    • 20 lectures given to 400 Toss employees

  • (Former) Thingsflow Designer

  • (Former) Spoqa Designer

hello,
12-year product designer
This is Kang Younghwa 🙂

When I opened my eyes, I realized that I had already been a designer for 12 years.
As I've built a long career, I've been fortunate to have consistently worked as a problem solver, creating meaningful results and building digital products.

Group coaching conducted last December

The reason I started giving this lecture was because I had a chance to meet with 100 coaches in a short period of time over the past year.

Personally, I've had a wonderful experience helping so many people. Through coaching, I've learned that the reason I'm able to work so well as a designer is because I have a lot of tacit knowledge.

I thought it would be helpful to the industry if I expanded on this a bit and talked about the fundamentals of how we solve problems. I'm confident it will be of great help to startup workers, designers, and product managers.

In some companies, a job title called Problem Solver has emerged, and all job postings for designers or POs/PMs mention the "problem-solving process," but there aren't many lectures that specifically address what problem-solving skills are.

I hope many people will take this course, work through the self-coaching checklist, and gain greater clarity about themselves, their projects, and their products. This, in turn, will empower them to effectively solve problems.

I love my work, and I've always enjoyed it as much as possible. Looking back, it wasn't always that way. Learning the methodology on my own was sometimes difficult and challenging. I want to share what I've learned with you, and help my colleagues in the industry improve their work methods.

Learn more about:

Projects that Mr. Movie has been working on

  • Our first startup, Taste Lab

  • Things to consider while creating Dodo Point (Spoqa)

  • Toss Internal Products

  • Design review with designers from Toss affiliates

B2C ︎ B2B Similarities and Differences

  • General overview

  • How to define the problem

  • The ideal way to work

  • What's important for success


Data-Driven UX and User Research for B2B Products

  • Key Metrics for B2B Products

  • User Research Methodology

  • Misconceptions about B2B products

In addition, you can encounter various cases related to service planning, problem-solving skills, user interviews, product design, and B2B.

Here's some of the lecture content!
If you have any questions after watching the video,
You will be able to get help through the lecture.

For those who watched the lecture first
Feedback 💫

I'm a solo designer at a startup. The ever-changing environment and pace, coupled with the many stagnant issues within it, make it difficult to make independent decisions, and the processes necessary to create truly great products are often overlooked. In this environment, it was great to realize the fundamentals I'd been missing, and I'm truly grateful for the positive awakening.

It was a good balance, not too theoretically focused and difficult to apply, nor was it too practical and only provided practical tips, making it difficult to understand the reasons behind them .

This was incredibly helpful, as it was a conversation between B2B practitioners and practitioners. As a junior B2B designer at a small company, I often worried about whether I was doing a good job. While searching online, I came across many criteria for product designers at online shopping malls and platforms, but I was worried because they didn't quite apply to me. Now that I'm applying many of the things you pointed out to me, I feel like I'm doing a good job.

As an inexperienced designer in a company without a user research culture, I was at a loss as to what to do, but now I have a sense of direction. I've done UT a few times, but finding the right people for the job has always been a challenge. Your explanation has helped ease that burden. Thank you!

I'm building a portfolio for my B2B career. This session helped me understand my strengths and weaknesses, as I've identified my strengths and weaknesses. Based on this, I plan to identify areas I need to emphasize and improve upon, and then build my portfolio.

I was planning and improving some features of a B2B SaaS product, but I was worried that I wouldn't be able to use them in my portfolio due to the lack of performance metrics. That's when I came across this course. Personally, I learned that while short-term, immediate data-based metrics like those in B2C are difficult, they're not completely useless. He also mentioned measurable efficiency, which was incredibly enlightening. I'd love to hear more. Your lectures, I think, are more understandable than lofty, pie-in-the-sky talk, and that motivates me to study more. :)

Things to note before taking the course

Learning Materials

  • About 150 PPT presentation materials

  • All external links mentioned in the lecture materials

Player Knowledge and Precautions

  • It contains content that may be somewhat difficult for job seekers.

  • I expect it will be of great help to junior designers and PMs with 1-3 years of experience working on B2B products.
    However, I recommend it to people with other positions or years of experience who want to build a solid foundation.


Recommended for
these people

Who is this course right for?

  • Designer, service planner, PM handling B2B products

  • People who are curious about B2B products

Hello
This is

9,826

Learners

182

Reviews

6

Answers

4.8

Rating

11

Courses

'일하는 방식', '행복하게 일하는 방법'에 관심이 많은 디자이너이자 창업가 입니다.
2023년까지 토스에서 팀원들이 쓰는 생산성 도구를 디자인했어요.
인스타 계정 @youngkang.design과, 유튜브 채널을 운영 하고 있어요.

Curriculum

All

18 lectures ∙ (1hr 25min)

Published: 
Last updated: 

Reviews

All

6 reviews

4.3

6 reviews

  • 미니야님의 프로필 이미지
    미니야

    Reviews 3

    Average Rating 4.3

    3

    100% enrolled

    • Tae G Kang님의 프로필 이미지
      Tae G Kang

      Reviews 1

      Average Rating 4.0

      4

      61% enrolled

      • 이정민님의 프로필 이미지
        이정민

        Reviews 1

        Average Rating 4.0

        4

        61% enrolled

        • 일요일좋아님의 프로필 이미지
          일요일좋아

          Reviews 4

          Average Rating 5.0

          5

          100% enrolled

          가격도 부담 없고, 내용도 알차네요! 잘 들었습니다ㅎㅎ

          • 김예원님의 프로필 이미지
            김예원

            Reviews 3

            Average Rating 5.0

            5

            33% enrolled

            $19.80

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