B2B product problem solving case studies, design guidelines, Q&A sessions

A must-have course for designers, service planners, and PMs who want to do their jobs better! We will teach you what you need to know for each digital product, industry, and user journey based on real-life cases.

What does a portfolio that demonstrates problem-solving skills look like? Are you curious about ideas for creating a portfolio easily and quickly without much effort? You can learn more through real-life examples such as Younghwa's portfolio and student case studies.

We've collected designer portfolio materials, videos, and frequently asked questions related to portfolios that Movie Nim and Kiki Nim previously released for free.

What types of side projects are there outside of work, and how can you get started? I'll share some relevant experiences with three designers in a casual way.

Seo Ja-young, Kiki, and Kang Young-hwa talk about self-growth methods and soft skills based on cases they experienced in their careers.

I'm sharing basic know-how for everyone starting work in PO or PM positions from their existing roles, such as design, non-development majors, or product planners.

From documents to interviews, the A-Z of designer employment is included. We will show you in detail how to increase your chances of passing by watching the interview process of an actual applicant that you cannot see anywhere else.

The National Certified SMAT (Service Management Ability Test) is administered by the Korea Productivity Center (KPC) and is a nationally certified private qualification aimed at fostering key talent in the service industry. Beyond mere theoretical assessment, it focuses on verifying practical competencies to cope with and manage various situations that arise in real service environments. This lecture provides a core summary of topics that are genuinely important and frequently appear in exams.

There are app/web ideas that they want to implement, but they are at a loss as to where to start due to their lack of experience in app service planning, startup representatives who want to learn planning systematically in a short period of time, and junior planners who want to learn the planning work process and know-how of experienced planners. We will teach you a new planning method using Figma and the work skills of a PM with 17 years of experience from the basics so that you can become an expert.

This course provides UX principles and practical know-how necessary for planning and designing AI products. We will explore user-value-centered AI utilization methods, UX planning and design methods using AI, core UX principles and theories learned through everyday design cases, and UX research and data analysis methods for providing a better experience.

Problematization is a term that can also be translated as problem-raising or problem-framing. It can also be translated as problem-setting or problem-definition. It is a concept that encompasses the process of questioning known facts such as requests or common sense from new perspectives, defining problems, and working out ways to solve these problems. While problematization should be the starting point of all development, it remains an insufficiently discussed topic in the development field. Carrying out projects or developing programs is, in fact, about creating plans to solve problems. In other words, it is related to problematization. To solve a problem, the problem must first be clearly defined. However, problems are usually given in the form of vague requests. Therefore, having the ability to transform vague requests into clear problems reduces unnecessary 'development waste,' facilitates smooth collaboration, and enables proper understanding of users' real needs. This course helps train 'problem-constructing thinking' through practical cases and tools.

From design collaboration methods to career advice, Wanted Product Designer Sanghyo Lee shares stories you might be curious about.

This lecture redefines Design QA not as a simple inspection, but as a "process of designing product perfection." It systematizes standards for screens, states, and flows, and presents methods for reducing repetitive revisions and communicating through standards via practical QA thinking linked to design systems.

How can you develop the AI proficiency that sets a UX designer's competitiveness apart? Complete your UX/UI design portfolio using AI throughout the entire process, from problem definition to solution derivation and prototyping!

Have you ever created an IR Deck only to receive feedback that it "lacks persuasion"? In most cases, the problem lies not in the design, but in the structure of the message. Based on real-world experience in IR Deck design, I have outlined the criteria for designing a narrative flow from an investor's perspective. This class is designed to help you grow into a hands-on designer who can architect structure beyond just visuals.

Now, with the power of AI, anyone can easily plan apps and design UIs! It's okay even if you don't know coding or have no UI experience. AI tools like Claude and ChatGPT will turn your ideas into reality. With just a few questions, you can analyze target customers, design app structures, and even automatically generate UI screens. In this lecture, we will teach you step-by-step from the basics so that even those who are new to Figma can follow along. Even without drawing by hand, you can import existing website UIs at once with the HTML to Design plugin, and with AI tools like Google Stitch or readdy.ai, you can create high-quality screens in a few seconds. This lecture is perfect for anyone dreaming of starting a business, wanting to switch careers to a planner, or wishing to communicate with developers. Instead of complex theories, we will only teach practical know-how that you can immediately use. Now, with just an idea, anyone can plan app services!

Based on an accurate understanding of black consumers, appropriate countermeasures and strategies are acquired, enabling effective response to black consumers. Furthermore, it is designed to enhance the professionalism of service staff and improve job satisfaction.

Experimentation and A/B testing are essential skills in CRM marketing and growth marketing practice. Both PMs and POs must repeatedly conduct experiments and A/B tests in growth marketing and CRM marketing campaigns to maximize performance and efficiency. In fact, when PM and PO roles establish CRM marketing strategies based on experimentation and A/B testing, they can simultaneously achieve data-driven growth marketing performance and cost efficiency.

Welcome to the "dungeon" known as the data center. I remember my first day reporting to the data center operations team three years ago. Even though I was a 10-year veteran of construction and commissioning who had seen it all, I have to confess... I was intimidated. (Laughs) "Is this the same HVAC I used to know?" "If I make a mistake here, will it make the national news?" That feeling of your heart racing with half-excitement and half-anxiety—you’re probably feeling it right now, aren't you? Once I actually got into it, I realized the skills I learned while breathing in dust at plant sites didn't just disappear. However, this thing called a "data center" definitely has a different personality than a typical building; it is much more prickly and sensitive. Working as a Lead Engineer, whenever I saw juniors falling into a state of "mental breakdown" with the exact same expression I once had, I would see my own reflection from three years ago. "Man, I had to learn the hard way by banging my head against the wall, but I want to teach these guys so it hurts a little less for them." This lecture was created with that single thought in mind. I’ve already gone ahead, experienced the trial and error you'll face, and even put together a complete "incorrect answer note" for you. I have packed in all the know-how from my 17-year engineering career—mixed with my blood, sweat, and refrigerant. So, please feel free to dig in, tear it apart, and savor every bit of it. If you ever think, "What on earth does this mean?" while studying, don't hesitate to ask on the bulletin board or via email. I will come to answer you faster than a UPS (Uninterruptible Power Supply) and with more energy than an emergency generator. Now, shall we get started?

Seo Ja-young, Kiki, and Kang Young-hwa talk about self-growth methods and soft skills based on cases they experienced in their careers.

This explains intermediate-level After Effects techniques and above that can be utilized in practical work. Although explained using CC2023, it focuses on fundamental principles regardless of version. Rather than wasting time on tool explanations, I've prepared material that enables proactive research.

In the AX era where AI technology and UX design converge, what strategies should product teams use to design customer experiences? A 17-year veteran senior researcher from a major corporation and knowledge sharer with a PhD in HCI will share insights based on the latest trends, use cases, and research findings.

We explore the limitations of LLMs, methods to overcome them, and the latest research topics.

This is our 'actual real-world workflow,' and we are releasing the 'onboarding video' used for planners and developers joining our company. It teaches you how to design service screens without a designer and create UX flows and prototypes even if you don't know Figma. Our company maximizes productivity by prototyping quickly during service planning to enable fast decision-making, finalize necessary features, and utilize them directly in front-end development. If the response is positive, I will upload more lectures on other "real-world workflows."

In the age of information overload, 'communicating easily' is now the real competitive advantage over 'knowing a lot.' This course goes beyond simply polishing your writing—it develops your 'communication design ability' to identify the core message in a flood of information and deliver it at the right level for your audience. It consists of a compact curriculum of 7 lessons totaling 56 minutes. Say goodbye to boring lectures filled with theory! Through training centered on real-world examples (Before/After), you'll transform into an 'information delivery expert' who communicates best within your organization.