B2B product problem solving case studies, design guidelines, Q&A sessions

A must-have course for designers, service planners, and PMs who want to do their jobs better! We will teach you what you need to know for each digital product, industry, and user journey based on real-life cases.

What types of side projects are there outside of work, and how can you get started? I'll share some relevant experiences with three designers in a casual way.

What does a portfolio that demonstrates problem-solving skills look like? Are you curious about ideas for creating a portfolio easily and quickly without much effort? You can learn more through real-life examples such as Younghwa's portfolio and student case studies.

Seo Ja-young, Kiki, and Kang Young-hwa talk about self-growth methods and soft skills based on cases they experienced in their careers.

We've collected designer portfolio materials, videos, and frequently asked questions related to portfolios that Movie Nim and Kiki Nim previously released for free.

What does a portfolio that demonstrates problem-solving skills look like? Are you curious about ideas for creating a portfolio easily and quickly without much effort? You can learn more through real-life examples such as Younghwa's portfolio and student case studies.

A must-have course for designers, service planners, and PMs who want to do their jobs better! We will teach you what you need to know for each digital product, industry, and user journey based on real-life cases.

Experimentation and A/B testing are essential skills in CRM marketing and growth marketing practice. Both PMs and POs must repeatedly conduct experiments and A/B tests in growth marketing and CRM marketing campaigns to maximize performance and efficiency. In fact, when PM and PO roles establish CRM marketing strategies based on experimentation and A/B testing, they can simultaneously achieve data-driven growth marketing performance and cost efficiency.

This lecture covers how to use nine notes to improve your work efficiency and strategic planning skills.

This is practical training designed to systematically learn problem-solving skills essential for office workers in a rapidly changing business environment, from the basics to real-world application. It covers understanding the era of deepening uncertainty and complexity such as VUCA and BANI, and addresses the entire process through real cases and hands-on practice: problem definition and root cause analysis, stakeholder identification, creative idea generation, solution prioritization, implementation monitoring, execution result analysis, and follow-up management.

This course teaches you step-by-step the web planning process for large-scale projects from A to Z, from RFP analysis, which is an essential competency for SI and next-generation project web planners, to linkage definition and integrated design, and then to test implementation and stabilization.

"AI doesn't replace people. Those who depend on AI will be replaced by those who master AI." In the AI era, where creating results has become easier than ever, human thinking and problem-solving abilities are becoming even more important. Kim Jaesung, a former McKinsey consultant, will guide you step by step through problem-solving skills that put you ahead with AI, powerful research strategies, and persuasion strategies that bring results to life.

Problematization (문제화) is a term also translated as problem posing, problem framing, problem setting, or problem definition. This concept involves questioning known facts (like requests or common sense) from a new perspective, defining the problem, and devising methods to solve it. Problematization should be the starting point for all development, yet it remains insufficiently discussed within the field. Performing projects or developing programs is, in essence, planning to solve problems. This means they are related to problematization. To solve a problem, it must first be clearly defined. However, problems are mostly presented as vague requests. Therefore, the ability to transform vague requests into clear problems is essential to reduce unnecessary 'development waste,' facilitate smooth collaboration, and accurately grasp users' true needs. This lecture helps train 'the thinking of problem construction' through practical examples and tools.

We introduce practical know-how for <product managers> and <service planners> who are struggling in the field today.

This course provides UX principles and practical know-how necessary for planning and designing AI products. We will explore user-value-centered AI utilization methods, UX planning and design methods using AI, core UX principles and theories learned through everyday design cases, and UX research and data analysis methods for providing a better experience.

AI is now a common challenge that all generations face. This course explores ways to transform AI into a language of communication and collaboration, transcending the differences in perspective between XYZ generations.

Now, with the power of AI, anyone can easily plan apps and design UIs! It's okay even if you don't know coding or have no UI experience. AI tools like Claude and ChatGPT will turn your ideas into reality. With just a few questions, you can analyze target customers, design app structures, and even automatically generate UI screens. In this lecture, we will teach you step-by-step from the basics so that even those who are new to Figma can follow along. Even without drawing by hand, you can import existing website UIs at once with the HTML to Design plugin, and with AI tools like Google Stitch or readdy.ai, you can create high-quality screens in a few seconds. This lecture is perfect for anyone dreaming of starting a business, wanting to switch careers to a planner, or wishing to communicate with developers. Instead of complex theories, we will only teach practical know-how that you can immediately use. Now, with just an idea, anyone can plan app services!

This explains intermediate-level After Effects techniques and above that can be utilized in practical work. Although explained using CC2023, it focuses on fundamental principles regardless of version. Rather than wasting time on tool explanations, I've prepared material that enables proactive research.

In the AX era where AI technology and UX design converge, what strategies should product teams use to design customer experiences? A 17-year veteran senior researcher from a major corporation and knowledge sharer with a PhD in HCI will share insights based on the latest trends, use cases, and research findings.

The National Certified SMAT (Service Management Ability Test) is administered by the Korea Productivity Center (KPC) and is a nationally certified private qualification aimed at fostering key talent in the service industry. Beyond mere theoretical assessment, it focuses on verifying practical competencies to cope with and manage various situations that arise in real service environments. This lecture provides a core summary of topics that are genuinely important and frequently appear in exams.

Seo Ja-young, Kiki, and Kang Young-hwa talk about self-growth methods and soft skills based on cases they experienced in their careers.

This is a practical guidebook for game business PM job seekers. Starting with the scope of work that business PMs do, we will teach you practical concepts such as BM analysis and improvement proposals, event planning, operation tool planning, indicator design and analysis, and how to write a portfolio.

We explore the limitations of LLMs, methods to overcome them, and the latest research topics.

We will examine methods for collecting and analyzing user requirements to plan LLM services.

Based on an accurate understanding of black consumers, appropriate countermeasures and strategies are acquired, enabling effective response to black consumers. Furthermore, it is designed to enhance the professionalism of service staff and improve job satisfaction.