[Service Archive] Handling Black Consumers and Complaint Customers

We help you understand the background and meaning behind the birth of Agile methodology, and inform you about the responsibilities and roles of each participant in Agile methodology. We also present the purpose and specific implementation methods of key practices along with various examples.

It consists of guidelines for developing capabilities to build a high-performance field sales system for continuous performance creation in the ever-changing business environment surrounding the company. Through practical guides that can translate successful sales strategies into execution in the sales field, you can overcome indifferent customers and grow into a salesperson who boldly increases performance.

We introduce methods for planners and marketers without data analysis experience or technical skills to try data analysis at the most basic level, complete with various examples. Built on years of hands-on practice with over 2,000 participants in more than 100 companies and public institutions, the content is designed around the most practical analysis methods for data non-experts.

We provide strategic implementation plans that can offer direct assistance in performing duties, focusing on essential content that corporate education and training managers must know. We have also included methodologies and procedures for designing corporate human resource development systems, as well as content on recent applications of competency modeling and case analyses of educational systems through job analysis.

It covers the utilization methods, flight principles, spraying, operation, and post-management of pest control drones, along with practical content such as proper pesticide use regulations and precautions during pest control. This allows for preparing for, and conducting, safe and effective pest control.

It is structured around practical guidelines for HR and labor managers, covering human resources, labor, wage, industrial accident, retirement, and employment management. Additionally, it offers solutions to various HR and labor legal issues frequently encountered in businesses, integrating diverse cases and precedents.

This is a course designed to improve your ability to successfully communicate your arguments and ideas in various presentation situations such as proposals, reports, and briefings. We hope that through this course, you will become a more competitive presenter.

We'll cover the most fundamental core principles of using Excel as a business tool. We'll teach you various Excel elements from the principles of Excel calculations to functions, formulas, aggregation, and filter utilization. The content is structured around how to construct formulas, understanding functions at the center of formulas, and methods for utilizing aggregation and filter features.

This patent guide is designed to legally protect the development achievements of universities, research institutes, and companies, and to secure exclusive technological competitiveness. Additionally, we provide efficient and competitive research and development directions through understanding intellectual property-based R&D trends and predicting technology gaps.

We provide comprehensive guidance on discovering, proposing, and transferring technology-based innovative products to business divisions, and inform you about the functions and roles of R&D, product development, marketing, and business divisions related to product development.

Based on comprehensive theories including job analysis procedures for job-centered human resource management, NCS job analysis, job analysis and performance management (KPI), and job-based pay systems, this content is structured in an easy-to-understand manner by combining various cases with issues that frequently occur in the field.

This is designed for practitioners in both public and private sectors who handle urban planning, development activities, maintenance projects, and licensing work to systematically understand the provisions of the National Land Planning Act and apply them in practice.

We aim to improve the Personal Skills and Work Skills of key talent. We provide solutions for growing into key talent, including fostering creativity and thinking skills, methods to enhance interpersonal relationship skills, and followership.

We provide you with comprehensive information on everything needed to manage partner companies. You can learn logical and rational selection and evaluation methods for partner companies, as well as various management techniques to ensure manufacturing quality from partner companies. Additionally, we help you improve your ability to systematically manage partner companies and maintain partnership relationships with them.

This course is designed to be easily understandable with various case studies covering quality strategy development, implementation, and goal monitoring techniques to achieve quality objectives under established quality policies. Additionally, it presents methods for recognizing and evaluating quality issues by converting them into monetary units, which are common management metrics, and is a process that can measure the accurate performance of current quality management systems through the introduction and operation of quality costs, while developing systematic and continuous quality cost management capabilities.

We will introduce the concept of Statistical Process Control (SPC) as a scientific approach for quality improvement and data literacy. Additionally, we have structured this content by integrating data-driven Quality Control (QC) techniques and application methods for reducing process variation with various case studies.

The content has been structured to help improve job competency by covering the accounting knowledge necessary for work performance, from basic concepts up to the composition stages of financial statements. We have explained double-entry bookkeeping concepts and content related to financial position and business performance by incorporating various practical cases.

You can understand the difference between adjusting entries and closing entries, verify the closing procedures for each account, and communicate accounting information through financial statements.

We have structured the content so that you can understand everything from the complex and confusing concepts of chart of accounts to their practical application all at once. For the convenience of managers and practitioners, we have created a table of contents that allows you to find chart of accounts based solely on transaction details, and we systematically include not only chart of accounts considering various industries but also journal entry methods, so any company can apply them to suit their own circumstances.

We have presented key credit analysis checklists related to business feasibility review by integrating them with various case studies. Additionally, we have explained the credit analysis methodologies that Credit Analysts use in practice to enhance their applicability in the field.

The general manager of the 600 billion won sales division tells you the basics of finance that can be applied directly to practice and the principles of sales and profit growth.

You can learn what competencies logistics personnel should possess and logistics site improvement methods for time reduction and space efficiency to become a core logistics talent. We have presented processes and systems for all areas of logistics operations, along with detailed field situations and operational plans centered on various case studies.

This lecture covers what makes 'companies where money accumulates structurally' different, and delves into the essence and structure of business that entrepreneurs and investors must know. It dissects a company's money-making system, focusing on the three axes of profitability, growth, and sustainability, and is designed to foster practical analytical skills and investment acumen through real-world case studies. This is a practical lecture where planners, startup founders, CEOs, solo developers, and investors can systematically learn the strategic thinking essential for all.

* In-house Service Planner & Product Manager Introduction Course * A course where you can build your portfolio while taking classes

Explaining how to value a company using Excel for startups/venture companies. Providing Excel templates. 5-year financial statement projection → RIM model / EVA model / DCF model valuation

We provide comprehensive guidance on discovering, proposing, and transferring technology-based innovative products to business divisions, and inform you about the functions and roles of R&D, product development, marketing, and business divisions related to product development.

We explore the limitations of LLMs, methods to overcome them, and the latest research topics.

This is a practical guidebook for game business PM job seekers. Starting with the scope of work that business PMs do, we will teach you practical concepts such as BM analysis and improvement proposals, event planning, operation tool planning, indicator design and analysis, and how to write a portfolio.

This is a practical lecture on operational tools & back office and data analysis planning, which are tasks handled by game planning, service planning, and business PM positions.

We will examine methods for collecting and analyzing user requirements to plan LLM services.

If you know that UT (usability testing) and user interviews are good, but don't know how to do them, gain confidence with this course!

Management of Technology = Management specialized in technology/engineering fields, Especially IT, computer field basic contents are explained easily with case studies.

The Key to Awakening the Value of Ideas: Intellectual Property Ability Test (IPAT) Core Lecture This course goes beyond simply passing the exam—it's a process of learning practical methods to protect invisible 'ideas,' create value, and ultimately transform them into powerful 'assets.' It eliminates vague notions about intellectual property (IP) and helps you grow into a competitive expert in any field. Have you hesitated to even start studying because of the extensive official textbook? This course does not cover all content from the official National Certified Intellectual Property Ability Test (IPAT) textbook. Instead, it is structured by selecting only the core concepts and high-scoring points that frequently appear on the exam. Longer exam preparation is not necessarily better. The secret to passing is learning only what's necessary, accurately, and through repetition. Discover that secret in this lecture.

This is a Problem-Based Learning course that goes beyond how to use data analysis tools and solves real BQs by following stories based on business problems that are easily encountered in practice.

We introduce practical know-how for <product managers> and <service planners> who are struggling in the field today.

Are you curious about the success secrets of Kim Min-cheol, CEO of 'Yanadoo', the #1 online English education platform? No academic credentials! No impressive resume! We'll reveal the secret of how he achieved success with confidence alone.

Now is the time for 'customer touchpoint marketing'. We will explain in detail the concept of customer touchpoint marketing and how to implement it. We have also included 'marketing immutable laws' that entrepreneurs should know and digital marketing FAQs. You can get everything from the basics of marketing to the latest trends.

A must-have course for designers, service planners, and PMs who want to do their jobs better! We will teach you what you need to know for each digital product, industry, and user journey based on real-life cases.

We will teach you how to create a sharp positioning strategy that successfully penetrates the market and how to implement it through content. We will compress the core strategies that are important for the growth of tech companies but are surprisingly easy to overlook into 2 hours.