[Service Archive] Handling Black Consumers and Complaint Customers

It is structured around practical guidelines for HR and labor managers, covering human resources, labor, wage, industrial accident, retirement, and employment management. Additionally, it offers solutions to various HR and labor legal issues frequently encountered in businesses, integrating diverse cases and precedents.

We presented the basic concepts of cost management and logistics cost analysis methods by integrating them with various case studies. Additionally, we maximized practical applicability by providing opportunities to directly practice logistics cost management cases using Excel tools.

You can learn what competencies logistics personnel should possess and logistics site improvement methods for time reduction and space efficiency to become a core logistics talent. We have presented processes and systems for all areas of logistics operations, along with detailed field situations and operational plans centered on various case studies.

You can understand the difference between adjusting entries and closing entries, verify the closing procedures for each account, and communicate accounting information through financial statements.

It is case-study based to acquire accurate prior knowledge and practical skills in corporate accounting. By acquiring basic accounting principles, from voucher creation to closing and financial statement prep, via core principles, accounting knowledge can be applied in real-world business.

We will provide you with key practical points related to preparing withholding tax and payment statements. We have structured the content to include checklists for year-end tax settlement administrators, tax-saving tips for employees' year-end tax settlements, and through understanding the overall Income Tax Act, comprehensive income tax and retirement income tax saving techniques.

From organizational understanding to reporting techniques, I provide coaching on the real secrets to working effectively that no one at the office ever taught you. I will equip you with practical tools to master everything from personal branding for an irreplaceable presence and professional communication skills to documentation and time management all at once.

We show you how to scientifically block every potential gap for defects, from design to production. By establishing quality assurance systems, implementing Design and Process FMEA procedures, and applying process control technologies for stable quality maintenance, you can achieve the core field objective of pursuing zero defects.

This course provides comprehensive knowledge of human resource management for business operations and presents practical techniques in an easy-to-understand manner. It is designed to be immediately applicable in the field by combining real-world cases with methods for utilizing various HR systems, such as job analysis, recruitment, and performance evaluation.

We help you diagnose your self-leadership and teach you strategy development methods through self-leadership success cases. Through this, you can learn the roles and attitudes required as a professional employee and establish an action plan for success and achievement within your organization.

The structure and innovation methods of human resource loss, equipment loss, and material loss are presented in an easy-to-understand manner with various case studies. Through this, you can achieve increased productivity including production efficiency, system improvement, and diversification of individual capabilities.

We have structured relational leadership for building trust and expanding relationships with various case studies. We also provide integrated conflict management methods for constructive relationship recovery.

This is a course designed to improve your ability to successfully communicate your arguments and ideas in various presentation situations such as proposals, reports, and briefings. We hope that through this course, you will become a more competitive presenter.

We'll cover the most fundamental core principles of using Excel as a business tool. We'll teach you various Excel elements from the principles of Excel calculations to functions, formulas, aggregation, and filter utilization. The content is structured around how to construct formulas, understanding functions at the center of formulas, and methods for utilizing aggregation and filter features.

This patent guide is designed to legally protect the development achievements of universities, research institutes, and companies, and to secure exclusive technological competitiveness. Additionally, we provide efficient and competitive research and development directions through understanding intellectual property-based R&D trends and predicting technology gaps.

We provide comprehensive guidance on discovering, proposing, and transferring technology-based innovative products to business divisions, and inform you about the functions and roles of R&D, product development, marketing, and business divisions related to product development.

We provide strategic implementation plans that can offer direct assistance in performing duties, focusing on essential content that corporate education and training managers must know. We have also included methodologies and procedures for designing corporate human resource development systems, as well as content on recent applications of competency modeling and case analyses of educational systems through job analysis.

Based on comprehensive theories including job analysis procedures for job-centered human resource management, NCS job analysis, job analysis and performance management (KPI), and job-based pay systems, this content is structured in an easy-to-understand manner by combining various cases with issues that frequently occur in the field.

This is designed for practitioners in both public and private sectors who handle urban planning, development activities, maintenance projects, and licensing work to systematically understand the provisions of the National Land Planning Act and apply them in practice.

We aim to improve the Personal Skills and Work Skills of key talent. We provide solutions for growing into key talent, including fostering creativity and thinking skills, methods to enhance interpersonal relationship skills, and followership.

64 core stories from the Romance of the Three Kingdoms, handpicked by a strategy expert with 30 years of experience! We teach you the 'Rule of 3' strategic framework to design victory by structuring complex business issues into just three areas. [The Blueprint for Absolute Victory Learned from Heroes of Turbulent Times] Have you felt like you should read the Romance of the Three Kingdoms, but felt overwhelmed by its massive volume and 1,200 characters? Even if you read it, were you unsure how to apply it to your actual work? This course pierces through the entire epic while selecting only the 'Rule of 3' that can be immediately applied to modern business. 🎯 This course is for: Strategists/Planners: Those who want to design a 'structure for victory' that does not collapse even amidst complex variables. Leaders: Those who want to win people over by mastering justification, practical interest, and timing. Beginners: Those who want to master the core plot and strategies of the Three Kingdoms all at once. ⚔️ What will you learn? The Unshakeable 'Structure' (Risk Management): From Cao Cao's retreat tactics to Zhuge Liang's defensive formations, learn how to prevent the game from collapsing by optimally allocating resources. The Invisible 'Gap' (Strategy Formulation): Through cases like Lu Bu's raid on an empty base and Guan Yu's loss of Jingzhou, master the art of timing to capture the opponent's weaknesses and seize the initiative. The Irresistible 'Proposal' (Psychological Persuasion): Systematize negotiation techniques that completely win over opponents using the 'Justification-Profit/Loss-Deadline' frame extracted from Zhuge Liang's diplomacy. 💡 The Promise of This Course After taking this course, you will possess a clearer strategic insight than someone who has read the Romance of the Three Kingdoms three times. The stories are exciting, and the strategies are meticulous! Results are not left to luck; they are designed.

Strategic management is, in a word, the selection and sacrifice of scarce resources to achieve results. Let's understand the process of establishing and executing strategies to achieve results, and establish effective strategies that focus on the strengths of the company through selection!

The general manager of the 600 billion won sales division tells you the basics of finance that can be applied directly to practice and the principles of sales and profit growth.

From difficult interpretation of the Serious Accidents Punishment Act regulations to setting response directions, safety and health management system establishment strategies, and various case analyses, everything is presented in an easy-to-understand manner. Along with the legal nature and components of the Serious Accidents Punishment Act that determines the life and death of companies, this serves as a guide for the successful establishment and implementation of the safety and health management system required by the Serious Accidents Punishment Act. Additionally, we provide information on key safety and health management techniques under the Serious Accidents Punishment Act, such as risk assessment, and investigation trends.

This class is prepared for those who are preparing to become a service planner, those who are preparing to change jobs, or those who are working as a junior planner! We prepared this class for those who have had difficulty communicating due to the ambiguous terms used in the industry. From planning, design, and development terms to business terms! We will explain the terms used in the IT industry in general.

[PM,PO] Blockchain Service Planning NFT Planning and Production Marketing We will teach you how to create NFT art resources yourself, create 10,000 NFTs through Hashlips Art Engine, and launch/market them.

We explore the limitations of LLMs, methods to overcome them, and the latest research topics.

In this lecture, we will look at service planning and design methodologies for planning services in the IT/tech field, as well as various soft skills that service planners must have. Finally, we will analyze the service using the example of an AI voice recognition service, a UX service introductory lecture for beginners.

We'll teach you everything from the concept of tariffs to the know-how for expediting customs clearance. Through this, you can understand customs procedures and the concept of tariffs, grasp tariff calculation methods, and prepare response strategies for inspections.

Instead of just "studying" SQL or Python, you will learn how to ask the essential questions needed for your service/business growth right now and immediately extract everything from analysis to insights and execution strategies. While working as a tech lead and taking on the role of a PO, I found a need for growth data analysis, and by applying this method to actual work, I significantly improved the speed of decision-making and execution. In this course, I have organized everything—from question templates used in the field to deriving actions through funnel, conversion, and churn analysis—so that you can apply it just by following along.

Now, with the power of AI, anyone can easily plan apps and design UIs! It's okay even if you don't know coding or have no UI experience. AI tools like Claude and ChatGPT will turn your ideas into reality. With just a few questions, you can analyze target customers, design app structures, and even automatically generate UI screens. In this lecture, we will teach you step-by-step from the basics so that even those who are new to Figma can follow along. Even without drawing by hand, you can import existing website UIs at once with the HTML to Design plugin, and with AI tools like Google Stitch or readdy.ai, you can create high-quality screens in a few seconds. This lecture is perfect for anyone dreaming of starting a business, wanting to switch careers to a planner, or wishing to communicate with developers. Instead of complex theories, we will only teach practical know-how that you can immediately use. Now, with just an idea, anyone can plan app services!

This course provides UX principles and practical know-how necessary for planning and designing AI products. We will explore user-value-centered AI utilization methods, UX planning and design methods using AI, core UX principles and theories learned through everyday design cases, and UX research and data analysis methods for providing a better experience.

This is a practical guidebook for game business PM job seekers. Starting with the scope of work that business PMs do, we will teach you practical concepts such as BM analysis and improvement proposals, event planning, operation tool planning, indicator design and analysis, and how to write a portfolio.

In the age of information overload, 'communicating easily' is now the real competitive advantage over 'knowing a lot.' This course goes beyond simply polishing your writing—it develops your 'communication design ability' to identify the core message in a flood of information and deliver it at the right level for your audience. It consists of a compact curriculum of 7 lessons totaling 56 minutes. Say goodbye to boring lectures filled with theory! Through training centered on real-world examples (Before/After), you'll transform into an 'information delivery expert' who communicates best within your organization.

This is a practical lecture on operational tools & back office and data analysis planning, which are tasks handled by game planning, service planning, and business PM positions.

If you know that UT (usability testing) and user interviews are good, but don't know how to do them, gain confidence with this course!

An honest talk about startups, from business registration to equity relationships, hiring, and loan limits, I've made a lecture about the advice I've given to startups so far!

Have you ever created an IR Deck only to receive feedback that it "lacks persuasion"? In most cases, the problem lies not in the design, but in the structure of the message. Based on real-world experience in IR Deck design, I have outlined the criteria for designing a narrative flow from an investor's perspective. This class is designed to help you grow into a hands-on designer who can architect structure beyond just visuals.

A must-have course for designers, service planners, and PMs who want to do their jobs better! We will teach you what you need to know for each digital product, industry, and user journey based on real-life cases.

We will examine methods for collecting and analyzing user requirements to plan LLM services.