[Game Planning/PM]Operation Tool/Back Office and Data Analysis Planning

Prepared for beginners
[Operational Tool Planning, Back Office Planning, PM] This is a lecture.

• This is a guidebook for using operational tools for game business PMs , operators, and planners.

• It covers the functions required for operational tools, operational tool planning methods, data analysis, and usage examples .

• We will introduce representative operational tool function cases and inform you of log and indicator design methods .

✅ Notes before taking the course

• The video lectures are approximately 15 minutes long each, and the PDF lectures are 16 to 22 pages long each.

• Section 9 is not a video lecture, but an attachment.

  • Indicator Design: We provide indicator/data design Excel files.
    (Excel file of the overall index design sample for 2 MORPGs and 1 SNG)

    
    

    
    

Game planning, service planning, IT service management, game business PM, back office

#Game planning, #Service planning, #IT service management, #Game business PM, #Backoffice

Course Target Audience / Lecture Purpose

Anyone preparing for a game business PM

Someone working in the game business PM position

Game company employees collaborating with the game business PM department

Service Planner

PO (Product Owner)

PM (Project Manager)

Operator

Students' Concerns & Solutions

There are currently no lectures that cover the details of operational tool planning/back-office planning.

That's why we've created a course that covers in detail the design of operational tools and examples of their use.

In practice, we will tell you how to use and design operational tools when providing game services.

After completing this course, you'll learn how to use operational tools, utilize them in live service situations, analyze metrics, and design logs. This course will be helpful for those already working as game business PMs, planners, and operators involved in related tasks, as it will broaden their knowledge.

Lecture Features

Examples of various functions included in operational tools used in actual field work and planning of those functions.

I like that it explains in detail how to use it, using various examples.

We will inform you of various indicator design methods and precautions when designing logs, and provide various indicator examples.

We will show you how to analyze indicators and how to use them through examples of their use in actual service situations.

I will tell you in detail.

Lecture Table of Contents

1. Concept and components of operating tools and back office

2. [Operation Tool Planning] User Information Inquiry & User Information Modification 1

3. [Operation Tool Planning] User Information Inquiry & User Information Modification 2

4. [Operational Tool Planning] Announcements & Events through Operational Tools

5. [Operational Tool Planning] User Sanctions & Report Processing

6. [Operation Tool Planning] Event Products & Lottery Products

7. [Data Analysis] Data Analysis Concepts, Logging, and Analysis Process

8. [Data Analysis] KPI Planning (DAU, MAU, CCU, Retention, PU, ARPPU)

9. [Data Analysis] Planning User Activity Indicators (MORPG Game Case)

10. [Data Analysis] Planning User Activity Indicators (SNG Game Case)

Lecture screenshot

Expected Questions Q&A 💬

Q. Is prior knowledge required?

No prior knowledge required.

Q. Is there only information about operational tool planning?

In addition to planning the operation tool, it also provides examples of how to use the operation tool and how it is actually used in the field.
There is also a lot of content necessary for actual game service and operation, such as indicator analysis and design, and usage examples.

Q. What level of content is covered in the class?

This is a beginner level course. Intermediate-level content (e.g., indicator design and data analysis) may also be included.

The person who created the lecture
Who could it be?

Sunny Rider

PO / Game Planner / Service Planner / Business PM
(Current) Lecturer, Freelance Service Planner, PM
(Former) 3D Metaverse Service PO / Planning Team Leader
(Former) Devsisters Game Planner (Cookie Run Kingdom Planning / Party Party Deco Play Planning Team Leader)
Former Head of Highbro Media Headquarters (Dragon Village W PD)
(Former) LINE+ game planner (LINE Fighters planning)
(Former) NHN game planner (Uparu Mountain planning)
(Former) Joycity Business PM (Heroes in the Sky Business PM)

I am a game planner/PO Sunny Rider.
I have worked in the gaming industry for 17 years, including 7 years at Naver.
I have experience planning and launching a game (Uparu Mountain) that ranked in the top 5 in overall sales on Google Play, and planning the game system.
Game content planning, balance planning, and level design are possible.

I have extensive experience helping numerous individuals pass final rounds at various large and small companies, including Netmarble, LINE, Kakao, Smilegate, Nexon, Neople, Krafton, Joycity, Neowiz, and Bitmango. I leverage my years of coaching experience to create accessible content for beginners aspiring to become game planners or game business managers.

[Book]
Mobile game planning that attracts users

[Game Planning/PD/PO/Service Planning]
1. System, content, battle, level design, balancing, and paid item planning
2. Development team schedule creation and schedule management / sound planning
3. Planning game migration to platforms such as Kakao or Line
4. Overall development specifications management / update schedule management

[Business PM/Operations]
1. Web planning that can design indicators and analyze data
2. Operational tool planning (web)
3. Event planning / event webpage planning (mobile, web)
4. Basic data analysis performed by the business team
5. Offline event - G-Star
6. Sourcing work

[Q&A]
1. Write test cases required for QA

#Corporate lectures available (game planning, game balance, business PM, PO/PD practice related)
Lecture/Partnership bigfish81@naver.com

Sunny Rider's Brunch
https://brunch.co.kr/@brunchizh0

Game Planning Study YouTube
https://www.youtube.com/@bigfish811