Win-Win Strategic Negotiation Communication Skills

Business negotiation skills with internal and external customers!

Negotiation is a form of communication that involves collaboration and persuasion to reach a satisfactory agreement. We negotiate not only in grand negotiations like M&A, but also in situations like obtaining a vacation or requesting additional staff. Negotiation skills are essential not only in business negotiations with external clients but also when coordinating various options with internal clients to ensure a decision that benefits you.

This course teaches and applies the strategies and skills necessary to successfully lead negotiations, from the preparatory stage to the actual negotiation process. By systematically learning how to achieve mutually beneficial outcomes, we hope you'll become a master of negotiation, not only in your work but also in your personal life.

It is designed to help you understand the negotiation process based on systematic processes and principles, and to help you build friendly interpersonal relationships through win-win negotiations.

Field-centered education

• We'll guide you through real-world negotiation scenarios, including price negotiations, internal reporting, and customer contracts, and teach you effective response strategies.

• You can develop strategies for effective negotiations with internal and external customers and improve your practical negotiation skills that reflect the diversity and complexity of real-world situations.

  
  

Presenting key points focused on practice

• Topic-specific learning is possible through microlearning centered on core keywords that can be immediately applied in practice.

Course Table of Contents

1. Understanding the concept of negotiation

2. Understanding Value-Creating Negotiations

3. Preparing for Negotiation (1) Identifying Negotiation Topics and Power Analysis

4. Preparing for Negotiation (2) Creating a Negotiation List and Prioritizing It

5. Preparing for Negotiation (3) Understanding Negotiation Styles

6. Developing a Win-Win Negotiation (1) Understanding the Intentions Behind Positions

7. Developing a Win-Win Negotiation (2) Developing Creative Alternatives and BATNA

8. Negotiation tactics

Providing differentiated content through hiring a negotiation communication expert.

We offer lectures by expert negotiating communication instructors, carefully selecting only the core skills required in industrial settings. We have selected instructors who have earned acclaim for their in-depth lectures at companies, public institutions, and universities, providing specialized and differentiated content.

Director Lee Jin-hee

Current) Research Director of Seongji HR Co., Ltd.

Current) Full-time instructor at Korea Productivity Center