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'UX Writing' to become your customer's friend

If you're wondering what UX Writing is and why it's important, you'll find out by looking at examples of successful apps.

(4.9) 27 reviews

239 learners

Level Beginner

Course period 6 months

  • kellypoly
Copywriting
Copywriting
Service Planning
Service Planning
Copywriting
Copywriting
Service Planning
Service Planning

Reviews from Early Learners

Reviews from Early Learners

4.9

5.0

Jabberwocky

100% enrolled

This lecture was a great opportunity for me to become interested in UX Writing. There were some regrettable aspects such as the recording quality and the unorganized sentences, but I think these aspects will naturally improve^^

5.0

윤영은

18% enrolled

I am not a major. I can only tell the difference between UX and UI. These days, there is a lot of talk about UX/UI around me, and I personally had a lot of questions, so I took the course. In conclusion, I was very satisfied with this course. The things I was able to gain from the course are as follows: ① Knowledge of what UX is and what UX Writing is ② Knowledge and cases of UX Writing that I can encounter in real life ③ And some tips on how I can use it. After taking this course, I learned the principles of UX Writing of applications that I had overlooked, why I felt comfortable with that UX, or why I felt uncomfortable and annoyed. This course is recommended to any group, whether it is for general knowledge or for those who are just starting out with UX/UI.

5.0

최인준

9% enrolled

It was great to be able to learn so much about UX Writing! It was especially easy to understand because it was explained using real-life examples!!!

What you will gain after the course

  • The Concept and Importance of UX Writing

  • Good UX Writing, Bad UX Writing with Case Studies

  • How to Effectively Apply UX Writing to Your Service

With ‘design made with words’
Providing a more convenient experience for customers, UX Writing ✏


Becoming friends with customers,
Learn about UX Writing 💡

UX Writing

A phrase that directly relates to User eXperience ,
This refers to writing that provides the best experience to users.

In a market of numerous similar yet diverse apps and web services, what should you consider if you want to build a rapport with customers and keep them coming back? The answer is UX writing. We'll delve into UX writing, which is becoming increasingly important, from basic concepts to case studies.

After attending the lecture, any vague concepts about UX Writing will become clear.
Through examples, you will be able to identify good and bad UX writing, and think about how to incorporate good UX writing into your own service.
I will become more intimate with my service's customers and achieve growth by effectively driving key actions.

If this applies to you
Take this course! 🤸‍♀️

User-centric that captivates customers
Anyone interested in UX Writing

I don't have a UX writer so I do it myself
UX/UI designer in charge

Where do customers feel lost?
PM/PO I want to solve

The basic structure of the product
Service planner who designs


You will learn things like this 👀

1. Learn UX Writing
Based on the book Microcopy 2/e, I will introduce the concept of UX Writing, and then explain the importance of UX Writing and its core principles.

  • UX Writing Concepts and Roles
  • The Importance of UX Writing
  • Four Core Principles of UX Writing

2. Examining UX Writing with Real-World Case Studies by Situation and Element
App services encompass a variety of situations and UX elements. I'll explain good and bad UX writing, using examples of user-friendly apps released for each key situation. Through these examples, you'll gain a clearer understanding of areas that previously seemed ambiguous.

  • Placeholders (good examples, bad examples)
  • CTA Buttons (Good and Bad Examples)
  • Confirmation/Cancellation Guide (Good and Bad Examples)
  • Error messages (good and bad examples)
  • Blank Page (Good Example, Bad Example)

3. Apply UX Writing to Your Service
Now, I'll show you how to effectively apply UX writing to your own services, leveraging the concepts and examples you've learned above to reach your customers one step closer. By incorporating examples of your own services into the materials provided in class, you'll gain insights into how to guide and improve your approach.

  • Service Targeting and Situation Analysis Tips
  • Tips for Analyzing Key Actions in Your Service
  • Tips for analyzing user responses after application


Introducing the knowledge sharer 👩

Fimpac CPO Kim Ga-hyeon
I co-founded and am currently developing Pimpac, a financial management SaaS for startups.

Previously, I worked as a Product Designer at a startup for about 3 years, and then worked as a Product Owner for about a year and a half.

I'd like to share with you in an easy-to-understand way the things I researched and studied on my own at a small startup without a salesperson.

Business strategy and UX analysis writer

  • Publi (UX, planning related articles)
  • Outstanding (article on startup service strategy)
  • Tipster (editor of "UX Born of Discomfort")

Recommended for
these people

Who is this course right for?

  • Anyone interested in user-centered UX writing that captivates customers

  • UX/UI designer in charge directly in the absence of a UX writer

  • PO, PM who want to solve where customers feel lost

  • Service planner who designs the basic structure of the product

  • UX research based on user behavior

  • IT startup workers curious about the importance of UX writing

Hello
This is

239

Learners

27

Reviews

3

Answers

4.9

Rating

1

Course

Current Co-founder/Chief Product Owner of Fimpack

I am co-founding and building Fimpac, a financial management SaaS for startups.

Previously, I worked as a Product Designer at a startup for about three years, followed by a year and a half of building my career as a Product Owner.

I want to share the things I researched and studied on my own at a small startup without a mentor in an easy-to-understand way.
- Blog: https://brunch.co.kr/@kellypoly

Writer specializing in business strategy and UX analysis

- Publy: Articles on UX and planning
(https://publy.co/profile/455235?fr=chapter-top)
- Tipster: Editor for 'UX Born from Inconvenience'
- Outstanding: Articles on startup service strategy
(https://outstanding.kr/search_detail/%EA%B9%80%EA%B0%80%ED%98%84)

Curriculum

All

11 lectures ∙ (1hr 41min)

Published: 
Last updated: 

Reviews

All

27 reviews

4.9

27 reviews

  • cosmiclights님의 프로필 이미지
    cosmiclights

    Reviews 3

    Average Rating 4.7

    5

    100% enrolled

    This lecture was a great opportunity for me to become interested in UX Writing. There were some regrettable aspects such as the recording quality and the unorganized sentences, but I think these aspects will naturally improve^^

    • kellypoly
      Instructor

      Thank you so much for taking the class :) I will reflect your feedback on the sound quality and naturalness of sentences and make improvements in the next class!

  • yoonyoungeun6015님의 프로필 이미지
    yoonyoungeun6015

    Reviews 1

    Average Rating 5.0

    5

    18% enrolled

    I am not a major. I can only tell the difference between UX and UI. These days, there is a lot of talk about UX/UI around me, and I personally had a lot of questions, so I took the course. In conclusion, I was very satisfied with this course. The things I was able to gain from the course are as follows: ① Knowledge of what UX is and what UX Writing is ② Knowledge and cases of UX Writing that I can encounter in real life ③ And some tips on how I can use it. After taking this course, I learned the principles of UX Writing of applications that I had overlooked, why I felt comfortable with that UX, or why I felt uncomfortable and annoyed. This course is recommended to any group, whether it is for general knowledge or for those who are just starting out with UX/UI.

    • kellypoly
      Instructor

      Thank you for taking the class. I'm glad that even non-majors can easily understand UX Writing! I think UX Writing has a huge impact on usability in our daily lives:)

  • ijunc20711님의 프로필 이미지
    ijunc20711

    Reviews 1

    Average Rating 5.0

    5

    9% enrolled

    It was great to be able to learn so much about UX Writing! It was especially easy to understand because it was explained using real-life examples!!!

    • kellypoly
      Instructor

      Thank you for taking the class! I will continue to organize the lectures more easily with case studies:)

  • seyeons님의 프로필 이미지
    seyeons

    Reviews 1

    Average Rating 5.0

    5

    18% enrolled

    I am currently working in a different industry, but I took the course because I was curious about other design fields. I like how the course explained UX, which I was unfamiliar with, in an easy-to-understand way! It was a great opportunity to learn about other fields!

    • kellypoly
      Instructor

      I'm glad that it helped you in other areas too! I'll come back with better content in the future:)

  • hanco6135님의 프로필 이미지
    hanco6135

    Reviews 1

    Average Rating 5.0

    5

    9% enrolled

    It was easier to understand because the explanation was given using actual service examples.

    • kellypoly
      Instructor

      Thank you for taking the class! I'm glad that the lecture content, which focuses on real-life examples, was helpful :) hehe

$34.10

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