This course is for those who want to solve product problems and create better services through UX analysis and usability testing.
UI Concept
Usability concept
Usability Testing Concept and Need
Usability Testing Pros and Cons and Types
Types of usability testing
In the UX design process, when do you do usability testing for new and renewal products?
What is the connection between usability testing and UX methodology?
Setting up a usability test environment
Defining Usability Test Participant Profiles
What is the connection between developing usability testing task scenarios and hypotheses?
Usability Testing Task Scenario
Conducting usability testing
Usability Testing Measurements
Catch customers' inconveniences and provide better services/products!
Learn perfectly with quizzes, practical cases, and assignments 💥
Usability testing is a test to find out 'how easy and convenient it is for customers to use our product/service.' Through this, we can check whether users find our product or service convenient and whether there are any problems.
Solid with quizzes and questions/answers!
I think the way to know for sure what you don't know is through the process of asking questions and finding answers. I think it would be good if you could ask and answer questions online as if you were asking questions offline, so I prepared a quiz for each section. I also prepared answers to questions I've heard a lot during my lectures so far. I think you'll be able to fully understand points you didn't understand and build your skills.
Real-world examples that can be applied directly to practice
When learning a new concept, the theory is important because it is the basis, but practical knowledge is essential to actually use it. In this lecture, I will show you practical cases through various insights I have gained from conducting more than 100 usability tests over 20 years. In particular, through usability test tasks that you can conduct yourself, you will be able to upgrade your skills one step further and perfectly understand how to apply it effectively in practice.
Course Features
✅ You can fully understand points you didn't understand through quizzes for each session and Q&As for each section.
✅ In addition to theory, you can get a glimpse of practical cases of actual usability testing projects.
✅ To increase understanding of the course, we will explain it as if we were teaching it in an offline setting, even though it is an online lecture.
Anyone who wants to properly understand the concept of usability and related knowledge
For those who want to further improve their usability analysis skills in practice
For those who want to systematically organize usability testing methods
Anyone wondering how to utilize usability testing methods in the UX design process
01. Understanding UI and usability concepts
UI definition
Donald Norman's 5 Principles of Good Design
Definition of usability
Difference between UI and UX
UI and UX Design Guidelines
02. Relevance to usability testing
Heuristic evaluation
Wireframe
A/B Testing
Agile
03. Setting up the usability test environment
Defining Test Participant Profiles
Hypothesis formation
04. Conduct and analyze usability tests
Setting goals
Prioritize
Designing a task scenario
Timetable
Tips for conducting usability tests and the role of moderators
Analysis of usability test results (effectiveness, efficiency, satisfaction, errors)
After conducting usability tests, share the results with stakeholders.
Let's start by explaining what usability testing is and why it is needed.
We will also explain the various usability testing methodologies and their respective advantages.
We will teach you usability testing methods suitable for various practical environments such as early development, service renewal, and agile.
We share not only systematic theories but also practical usability test cases that can be applied in practice .
We share practical examples and insights gained from conducting more than 100 usability tests over 20 years.
In particular, you can further upgrade your skills through usability testing tasks that you can conduct yourself . You can fully understand how to apply it effectively in practice.
Section-specific quizzes or Q&As are provided .
You can check whether you 'really understand' through a quiz.
We also provide answers to frequently asked questions from lectures we have conducted so far.
Who is this course right for?
Anyone who wants to further improve their PM/Product Designer/Product Designer/UX Researcher job skills
Anyone who wants to know more about UX analysis/usability analysis
Anyone who wants to know more about usability testing concepts, methods, and processes
Anyone who wants to know how to apply usability testing in a new/renewed/agile environment
(Junior/Senior) PM, PO, product designer, and UX researcher are especially recommended.
Need to know before starting?
Even those who know nothing about usability can take the course.
Even those with no usability testing experience can take the course.
If you have any practical experience in usability testing, you will be able to apply it more actively in your work after taking the class.
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프로필
現, 이비피알유엑스(www.ebprux.co.kr) 대표이사 (2001 ~ 현재)
前, 한국인터넷전문가협회(www.kipfa.co.kr) UI/UX 전임 강사(2012~2021)前, 삼성SDS멀티캠퍼스 강사 (2005-2006)
前. 홍익대학교 국제디자인대학원 UI/UX 강사 (2018)
前, 한양대학교 문화콘텐츠학과 겸임교수 (2013~2017)前, 숙명여대 UI/UX 강사 (2015~2017)
前, 정보통신산업진흥원. SW+인문학포럼 위원 참여 (분야: UX 컨설턴트)
前, 한국디자인진흥원 우수디자인(GD) 상품선정 심사위원
前, 산업인력관리공단.스마트기기UX&UI디자인직종 훈련기준 개발 직무분석 위원
前, 서울시 정보화추진위원(2002-2006)
저서
웹사이트 벤치마킹 9가지 패턴(2009. 멘토르)
UI 사용성 테스트 실무(2011. 멘토르)
UX 컨설팅 프로젝트
약 300개 UX 컨설팅 프로젝트 수행(2001년~2022년)
흥국화재 사용성 테스트/ 흥국화재
흥국생명 사용성 테스트/ 흥국생명
여성가족부 대표 홈페이지 UX 컨설팅/ 여성가족부
홈텍스 사용성 테스트/ 국세청
기획재정부 시사경제용어 사용성 테스트/ 기획재정부
DB손해보험 사용성 테스트/ DB손해보험
Fashioning 사용성 테스트/ 한국섬유산업연합회
게임 직군 NCS 리서치/ 한국디자인진흥원
KB생명 UX 리서치(퍼소나, 여정지도 수립) / KB생명
인문360도 웹사이트 고객만족도 조사 책임연구원 / 한국문화예술위원회
인문360콘서트 오늘 서베이 책임연구원 / 한국문화예술위원회
굿네이버스 UX 리서치 책임연구원 /굿네이버스
패션넷코리아 UX 컨설팅 / 한국패션협회
패턴 매칭 플랫폼 서비스 사용성테스트 책임연구원/프럼인사이트
DBpia 사용성 테스트 책임연구원/누리미디어
2018 하반기 현대홈쇼핑 사용성 테스트 책임연구원/현대홈쇼핑
2018 상반기 현대홈쇼핑 사용성 테스트 책임연구원/현대홈쇼핑
All
135 lectures ∙ (22hr 2min)
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