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Data-Driven Decision Making, Here's How We Do It [Monthly Datarian Seminar Replay | July 2022]

If you've only heard about 'data-driven decision making' and are curious how others are doing it, attend the July seminar!

(4.0) 5 reviews

83 learners

  • datarian
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What you will learn!

  • The meaning of data-driven decision-making

  • Data-Based Decision Making Cases in the CS Team

  • Data analysis cases without data infrastructure

  • Data examples for decision making

📍Notice

  • This course will be converted to a free course starting Monday, June 2, 2025. Please note this before paying for the course.
  • For inquiries, please click the 'Contact Us' button at the bottom right.

Cumulative number of applicants: approximately 2,600!
Watch the hotly debated seminar in video format.

📢 Please check before taking the class!

  • This lecture is a recorded video (VOD) of the live seminar “Data-driven decision making, this is how it is done” held in July 2022.
  • Includes replies to real-time chat that comes up during the live presentation.

In July, we'll cover practical data analysis stories!
Monthly Datalian Seminar 🎤


Datalian Seminar in July is 🔍

I recommend this to those who are having these concerns ✅

  • My organization doesn't care about data. What can I do as an analyst?
  • I've been seeing the term 'data-driven decision making' a lot lately, and I'm curious about what it means.
  • I joined as a data analyst, but the company had no data, no engineers, and no infrastructure.
  • Is escape the answer? How does a company founded by four data analysts accumulate and analyze data?
  • What is the scope and potential for data-driven decision-making today or in the future? I'm curious about the future of data analytics.

📺 In August, we'll be talking about data analyst jobs and hiring!


July Seminar Timeline

#1 - Data-Driven Decision Making, This is How It's Done

✔ " The CS team can also make decisions based on data "

  • Speaker Moana - Securities firm CS team training coach / After working at a travel agency, I now report data on the securities firm CS team.

Did you think that only product teams should do data analysis? CS teams do data analysis too!

" Creating a service that grows with data without data infrastructure "

  • Speaker Seonmi Yoon - 7th year data analyst / Worked at Coupang, Hyperconnect, Kakao, and now at Datalian.

Datarian consists of four members, all of whom are data analysts. Two of them worked in well-established data infrastructure environments such as Kakao, Coupang, and Ridi, and the other two started from scratch by loading data. After starting Datarian, the first two had a big realization. Data did not spring up from the ground. In a situation where there is no data infrastructure, what kind of data do data analysts analyze and reflect in decision-making? If you are thinking about data analysis that leads to action, if you are a startup data analyst, if you have to analyze data in an environment without data infrastructure, if you are thinking, 'Can I utilize data in my work?' If you are thinking about it, listen to this lecture.

#2 - Q&A

Expand the pre-questions answered in Part 2

Ⅰ. Data analysis environment

Q1. How should data be loaded for early-stage startups?

Q2. In an organization with an old service and a large scale but not much data, should I start by asking to hire a data engineer? Or should I first show that I can do something with the data I have, even if it is small?

Q3. I think that analysis tools such as Amplitude and GA have become much more advanced recently, but I am curious about how much of the actual queries or coding is used.

Ⅱ. Starting data analysis

Q4. What should I know first when I first start using data? I feel overwhelmed by the overall indicators and the big picture. What should I do?

Q5. If a company wants to start working with data but doesn't know how to extract and organize the data, what would be a good place to start?

Q6. There are many who point out that presenting data and numbers is meaningless due to the lack of relevant information in very early-stage startups. What do you think about this?

Ⅲ. Using CS data

Q7. What is the main purpose of looking at data in the CS team?

Q8. If there is a method for collecting data to establish CX KPIs, please let me know.

Q9. What types of data are used to determine customer experience?

Q10. Since VOC data is collected from customers who have experienced a problem, it is difficult to represent all customers, and since the parameters themselves are smaller than the entire customer data, there are also some regrets about its reliability. As such, CX managers sometimes have doubts about VOC data. Is there a way to solve this?

Ⅳ. How to make good data-driven decisions?

Q11. What do you think about the biased way data is collected or analyzed to support the organization’s vision and goals in the data-driven decision-making process? I wonder how this can be addressed.

Q12. I have encountered many companies where data is only for reporting purposes, and in practice, confirmation and progress are made only when the above-mentioned orders are met. Is changing jobs the only answer to gain experience in making decisions based on data?

Q13. I am curious about the communication skills that lead to good data-based decision making. In particular, I think persuading decision makers is important but difficult. Do you have any know-how on how to persuade superiors?

Q14. I am curious if you have any know-how on how to communicate effectively when persuading decision makers with data analysis results.

Q15. I understand that organizational structure and data-based decision-making are deeply related. I am curious about successful cases of data-based decision-making and organizational structure.

Q16. It is very important to make decisions based on data, but when you focus too much on quantitative KPIs set by data, you run into problems in execution. I wonder how I can properly view data.


July Seminar
About the participants 📖

Moderator <Bomin>

I worked as a data analyst at Jobplanet and now work at Datalian. From creating data that never existed before to proposing business strategies using data and managing projects. I do all the AZ of what can be done with data.

Part 1 Speaker <Moana>

I am currently working as a data coach for the CS team of a securities company after working at a travel agency.

Part 1 Speaker <Sunmi>

After working as a data analyst at Coupang, Hyperconnect, and Kakao, I am now the CEO of Datarian. Working with Datarian members has made me believe in the power of data even more.

Panel <Democracy>

After founding a shared housing startup and working as an analyst for a B2B logistics startup, he is now the CEO of Datarian. He is a young entrepreneur with experience from startup to exit. From the time he first started a company, he has constantly thought about business funnels, and he is currently designing and analyzing Datarian’s funnel.

Panel <Hyejeong>

I started out as a data analyst at a content platform and am now the CPO of Datarian. I am passionate about creating and analyzing original content for Datarian.


Expected Questions Q&A 💬

Q. When is the monthly Datalian Live Seminar? Where can I apply?

You can check out the next month's seminar information on the Datalian website . You can also apply right away!

Q. Is there anything I need to prepare before listening?

No :D Anyone can hear it!

Q. Can I view the slides you used in the seminar separately?

Please check the slides at the link below!
July Seminar Slides: https://bit.ly/3zxOWBd

In this seminar, we will provide Notion note-taking so that you can listen to the lecture while taking notes. Copy it to your personal Notion or watch it while taking notes on your tablet :)
Notion Notepad: https://bit.ly/3OC0qsF


Live participation review
If you're curious 👏

What was the most impressive thing you learned during the seminar?

  • What was impressive was that you honestly shared your thoughts based on real-life experiences, and that you didn't stop at the problem but went on to solve it.
  • I was impressed that you gave examples of how you resolved certain issues by using various indicators such as inbound, outbound, and call time, rather than just looking at NPS.
  • I was impressed by the perspective on data handled by the CS department.
  • I found it interesting that data analysis can also be useful in CS.
  • I liked how the CS team became interested in data analysis and how the processes for utilizing data were realistic.
  • I liked the fact that you actually told me what kind of data you acquired through what route when you founded Datalian. It was very helpful because I thought that if I ever start my own business in the future, I should do it that way or use it as a reference when making decisions.
  • I am a data analyst working alone in a company that does not have the data structure that was explained in the seminar. Thank you for explaining how to deal with this sad reality. The first step to moving forward has become clear.
  • It was a great help that you shared your experience in such detail. In fact, these early mistakes are stories that everyone is reluctant to share, but I think it was a really meaningful seminar that I could apply right away because you shared them so honestly.
  • I got courage when he said, "Data analysis is nothing special! It's what we've always done. Let's give it a try!"
  • Even if the data is small and unsatisfactory, let go of perfectionism and just use it!
  • I gained a lot of valuable information that will serve as future insights, such as what to do in situations where there is no data, and how to actually make the data-driven decisions that we've heard so much about!
  • I was impressed by the fact that data analysis and decision-making should be viewed separately. I used to think that only objective data was the right answer for decision-making, but through this seminar, I was impressed by the fact that decision-making can be different from data.
  • The seminar content was about the difficulties that people actually face in the field, and I could relate to a lot of it, so I got a lot of help from it. The way it was conducted was also good, with one person speaking and another person summarizing the comments, which made it easier to understand.

A word to Datarian!

  • I'm recommending Datalian to my juniors who are thinking about getting a job in data analysis these days. As a practitioner, I find the blog posts very useful. Please continue to support me!
  • It was a very informative seminar, with necessary materials and links shared here and there. Thank you for your hard work!
  • I felt that all four members of Datalian were sincere in sharing their experiences with data analysis. I look forward to the future. Thank you for preparing today's seminar!
  • I have been attending seminars since the April seminar, and this month's seminar was really the best! (I want to recommend the seminar video to everyone I know when it comes out on Inflearn!) I am happy as a participant that the seminar operation is improving. I am also looking forward to next month's seminar! I am cheering and hoping for Datalian's prosperity even more 😊😊
  • I occasionally came across it through SNS advertisements and this was my first time attending a seminar, and it was a truly valuable evening for the first time in a long time.
  • Datalian is the best! The seminar contents are always very informative and helpful. Please keep doing it!
  • Please keep writing great blog posts~ Thank you for preparing such a fun time.
  • Thank you for always hosting such enriching and enjoyable seminars!
  • Please hold seminars every month. Even small stories of experience give me courage about the direction I should take in the future.
  • Thank you!! I will recommend it without fail.

Recommended for
these people

Who is this course right for?

  • Anyone curious about data-driven decision making

  • Those curious about real-world examples of data-driven decision making

  • Those curious about the outlook of data analysis

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