Hello. I’m Kang-ho Ryu, sharing 24 years of retail experience through learning that can be applied in practice.
Since 2002, I have worked in large-scale retail, broadening my experience from serving as a Category/Section Manager to becoming an assistant store manager, leading online and strategic marketing teams at headquarters, and overseeing regional operations. From engaging with products and customers on the sales floor to developing strategies at headquarters, I have approached retail from a variety of perspectives.
Key Professional Experience
• Sales and Operations Management: Managing key KPIs such as sales, customer count, average transaction value, inventory, and service, and standardizing store operations
• Strengthening Store Competitiveness: Executing complex projects including refit and renovation project management, merchandise assortment changes, trade area and competitor analysis, and reopening marketing
• Online and Digital Marketing: Managing online commerce, CRM, targeted marketing, UI/UX improvements, and partnership marketing
In the course, based on this experience, we clearly and concretely explain how product planning, sales and inventory management, customer analysis, store operations, and marketing are connected in actual work. We also cover what to check in practice and what evidence to use when making decisions.
I will share hands-on experience and practical methods with those who are new to retail, want to strengthen their practical skills in the field, or are preparing for an MD role and looking to build a product planning portfolio.
• Experience coaching frontline employees and leaders, improving customer experience (CX), and coordinating among headquarters, regional headquarters, stores, and partners