◎ Hypermarket Operations in Practice: From Ordering and Inventory to On-Site Management
Feeling overwhelmed by inventory, ordering, and production planning on the distribution floor? With 24 years of hands-on experience, we deliver data-driven operations.
Establishing product ordering and production plans using sales and demand data
Analysis and improvement of key KPIs, including inventory turnover, stockout rate, and disposal rate
Management of product operations and supply processes by department for fresh food, FMCG, and GM sectors
Omnichannel operations linking online order picking and delivery with offline inventory
Resolving on-site distribution issues, including staffing, field communication, and client relations
A store is a space where products, information, and people move together.
This course draws on 24 years of experience in retail and store operations to explain the connections from ordering and receiving to merchandising, inventory, display, sales, and performance reviews.
Learn the workflow and decision-making criteria through video, then review the key content and check practical worksheets, cases, and calculation examples using the accompanying text-based course materials.
From those preparing for a career in distribution to practitioners newly assigned to the field and leaders responsible for operations, everyone can learn according to their role.
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Who is this course right for?
Beginner learners preparing for employment at hypermarkets and large retailers who want to enhance their practical competitiveness
Working professionals responsible for product ordering, inventory, and production planning who want to develop intermediate-level skills
A career changer transitioning to the distribution and retail industry who wants to systematically learn on-site operations processes
Product and sales professionals seeking to reduce inventory loss and stockouts while improving sales and operational performance
Need to know before starting?
Basic understanding of retail or customer service work
Basic knowledge of product classification and inventory concepts
An enthusiastic attitude toward hands-on, field-centered learning
Hello. I’m Kang-ho Ryu, sharing my 24 years of retail experience as practical knowledge that can be applied in the field.
Since 2002, I have gained experience in large-scale retail operations as a Category/Section Manager, assistant store manager, head of the online and strategic marketing team at headquarters, and in regional headquarters operations. I have handled retail operations from various perspectives, from working directly with products and customers in the field to developing strategies at headquarters.
■ Retail, Merchandising, and Product Planning Based on an understanding of products and customers, I handled merchandising changes, commercial area and competitor analysis, and initiatives to strengthen store competitiveness. In this course, you will learn how to establish a basis for product planning and turn your analysis into action plans and portfolios.
■ Sales and inventory management and store operations I gained experience managing key KPIs such as sales, customer count, average transaction value, inventory, and service, as well as standardizing store operations. I share a perspective on reading changes in the numbers, identifying their causes, and turning them into improvement initiatives to implement in the field.
■ Online commerce and digital marketing As the head of the online and strategic marketing team at headquarters, I gained experience in online commerce operations, CRM, targeted marketing, UI/UX improvements, and partnership marketing. I explain how to assess marketing performance from the perspectives of sales and profitability while considering both the customer purchase journey and operational conditions.
■ Project Execution and Collaboration I have worked on repeat and renewal PM, reopening marketing, customer experience (CX) improvement, and coaching for field employees and leaders. Based on my experience coordinating among headquarters, regional headquarters, stores, and partner companies, we will also cover the execution process needed to apply plans to actual work.
In the course, these experiences are complemented by data analysis and the use of AI to explain specifically how product planning, sales, inventory, store operations, and marketing are connected. The focus is on what to check, what evidence to base decisions on, and how to put them into action.
From job seekers preparing for careers in retail, merchandising, and marketing to practitioners and leaders looking to strengthen their on-the-job capabilities, we will help you explain and execute your analyses and proposals with sound reasoning.