Detailed Analysis Training on the Lotte Card Data Leak Incident (Business Suspension)

Massive leaks of citizens' personal information due to recurring hacking incidents of the same type at credit card companies and insurers. Other personal information controllers also suffer repeated incidents, failing to prevent the same causes and attack methods. Detection is impossible despite spending budgets on advanced monitoring, and while personnel are continuously hired, reporting systems and internal regulations remain inadequate. This is part of a lecture for ongoing research and guidance aimed at resolving the persistent customer dissatisfaction, inconvenience, and total loss of service trust caused by these incomprehensible management systems.

1 learners are taking this course

Level Intermediate

Course period 6 months

ISMS-P
ISMS-P
CPPG
CPPG
security training
security training
Engineer information security
Engineer information security
Penetration Testing
Penetration Testing
ISMS-P
ISMS-P
CPPG
CPPG
security training
security training
Engineer information security
Engineer information security
Penetration Testing
Penetration Testing

What you will gain after the course

  • Establishment and implementation of a proper management system

  • Promotion of a proper detection system and establishment of a consultative body

🚨 The Lotte Card leak is not just a simple personal information leak.

💳 If you are a personal information protection officer in the financial sector, we introduce the 「Lotte Card Leakage Incident Analysis」 online lecture that you must check out at least once.

Recent personal information and information security incidents in the financial sector do not simply end at the level of "being hacked." 🔐 When an incident occurs, it can lead to detection → response → reporting → confirmation of the scale of the leak → investigation by regulatory authorities → sanctions → issues regarding the responsibility of the CISO, CPO, etc., and the overall security and personal information protection management system of the financial company may be scrutinized together. This is a lecture without audio.

In this online lecture, based on the provided educational materials, we will conduct an in-depth analysis of how to view personal information and information security incidents in the financial sector, focusing on the 2026 Lotte Card incident case. 📚


🎯 Key topics covered in this training

📌 Lotte Card Incident Case Study and Sanction Analysis

Regarding the Lotte Card incident, the training materials cover:
⚠️ Heavy disciplinary action against former and current CISOs
⚠️ Employment restrictions in the financial sector
⚠️ Salary reduction for the Information Security Team Leader
⚠️ Suspension of new card issuance operations
⚠️ Imposition of fines

is being covered as a major case study.

Specifically, by examining the liability issues that information security officers in the financial sector may face following an incident, this course is designed to help you reflect on the roles and responsibilities of management, officers, and security organizations beyond mere technical security.


🔎 Is 'preventing' hacking enough?

This is a part you should pay particular attention to in this lecture.

The educational materials present the main issues as the fact that the accident was only recognized and reported a significant amount of time after the hacker's intrusion, and the discrepancy between the initially reported scale of the leak and the actual scale of the leak during the response process to the Lotte Card incident.

💡 Through this, we pose questions that financial company security managers must contemplate.

❓ How quickly can our company detect a hacking incident when it occurs?

❓ Can the currently operating monitoring system actually detect signs of anomalies?

❓ In the event of a security breach, is it possible to accurately determine the scale of the leak?

❓ Does the response system from incident recognition to reporting work properly?

❓ What are the roles required of the CISO and CPO?

❓ Is the ISMS-P management system actually helping with accident prevention and detection?

This is a training program designed to rethink the current security and personal information protection management systems in the financial sector based on these questions. 🔥


🛡️ Moving beyond security that only focuses on creating good documents

The educational materials also raise the question of whether some current security tasks are focused too heavily on defensive paperwork to prepare for liability issues after an incident occurs.

📄 Planning documents
📄 Checklists
📄 Management ledgers
📄 Reports
📄 ISMS-P related evidence

Of course, these management systems and documentation are important.

However, when an actual hacking incident occurs, what matters is not just "whether the document existed," but also "whether the incident could actually be detected and responded to."

🚨 Therefore, in this lecture, we can explore through incident cases how proactive personal information management systems and actual security monitoring/control systems should be connected.


⚖️ Understanding Financial Sector Regulations and Laws Together

If you are performing privacy protection duties at a financial company, it is often difficult to carry out your work by knowing only the Personal Information Protection Act.

In this lecture, we will examine the regulatory environment related to financial sector accidents, including an understanding of the Specialized Credit Financial Business Act and the Specialized Credit Business Supervision Regulations. Additionally, we will discuss how to view recurring security incidents in the financial sector by referencing similar past incidents that occurred at credit card companies.

📚 We will also look at cases of sanctions against financial companies due to violations of the Credit Information Act.

Through sanction cases of various financial companies such as Kakao Pay, OK Savings Bank, Shinhyup, Toss, Tongyang Life, Cigna Korea (Lina Life), and Shinhan Life, you can see why the management of personal and credit information is so important in the financial sector.


👨‍💼 We recommend this to the following people!

✅ Financial company privacy officers
✅ CPOs, CISOs, and information security officers
✅ Financial sector information security officers
✅ Privacy protection practitioners
✅ Financial sector IT and security personnel
✅ ISMS-P officers
✅ Financial sector compliance officers
✅ Privacy and information security consultants
✅ Those preparing for roles related to financial security
✅ Those who wish to study accident and sanction cases in the financial sector


💡 Why you need this course

Security incidents in the financial sector start with technical issues, but after an incident occurs, they can expand into various areas such as laws, regulations, organizations, management systems, responsible parties, and sanctions.

🔐 “Our company received the ISMS-P certification, so we should be fine.”

📄 “We’ve created all the relevant regulations and guidelines, so there shouldn’t be any problems.”

📊 “Since we have a monitoring system, we'll be able to know immediately if an accident occurs.”

Will these management systems actually work properly when a real accident occurs?

In this lecture, we provide a perspective to re-examine the security and personal information protection management systems in the financial sector, using the Lotte Card incident as a case study.

🔥 If you want to think about what needs to be checked before an accident occurs, rather than looking for who to blame after it happens, I highly recommend this training.

💻 You can learn anytime and anywhere through online lectures, and practitioners in the financial sector responsible for personal information protection and information security can use this to review and evaluate their own work systems.

🎓 Examine the realistic issues of personal information protection and information security management systems in the financial sector through the Lotte Card data leak incident, and learn about the roles and responsibilities of CISOs, CPOs, and security organizations, accident detection and response systems, and cases of sanctions in the financial sector.

🚨 Security incidents in the financial sector are not just "someone else's story."
Analyzing incident cases is the first step in inspecting our organization's incident response system.

📢 If you are a personal information protection officer or an information security officer in the financial sector, please use this online lecture to closely analyze the Lotte Card incident and re-examine your organization's security and personal information protection management system!

📚 Take the online course right now and gain a practical perspective on personal and credit information protection and information security incident response in the financial sector!

Recommended for
these people

Who is this course right for?

  • More than 10 years of experience as a privacy officer

  • Over 20 years of experience as an information security manager

Need to know before starting?

  • Those with extensive experience in leakage accident cause analysis

  • Someone with extensive experience in responding to data breach incidents

Hello
This is jueygrace

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Learners

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Reviews

4.2

Rating

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Courses

A top domestic privacy expert with over 8 years of experience in privacy education, advisory, and consulting (performed 1st-tier financial sector ISMS-P/ISO27701/internal audits/regular evaluations; achieved S-grades for all consulting firms in public institution protection level evaluations for 6 years; conducted public institution impact assessments; served as a privacy instructor for major corporations for 3 years; established mid-to-long-term strategies (master plans) for manufacturing companies; and performed AI security reviews/deliberations, etc.)

 

Experience and Performance

 

1. Tutoring

2. Education

3. Consulting

4. Project Design/Support

5. Q&A (Inquiry Response)

6. Task delegation

7. Establishment of procedures

8. Procedure improvement

9. Status survey, diagnosis, and reporting

10. Establishment of plans for introducing new technologies, etc.

11. Establishment of Information Security/Personal Credit Information Protection Master Plan (Establishment of Mid-to-Long-term Strategy)

12. ISMS, ISMS-P evidence preparation and audit response

13. ISO27001, ISO27701 evidence preparation and audit response

14. Preparation of evidence and report writing for Personal Information Protection Level Assessment

15. Cybersecurity Status Assessment

16. Support for the enactment and revision of regulations, guidelines, procedures, manuals, and guides

17. Support for ongoing information security evaluation

18. Personal information leakage incident simulation drill

19. DRP, BCP Business Continuity Drill

20. Establishment of DRP and BCP business continuity plans

21. PbD(Privacy by Design) procedure and system menu planning

22. Establishment of SbD (Security by Design) procedures and security review criteria

23. Establishment and improvement of DevSecOps procedures

24. AI System Security Review

25. AI system personal information protection inspection (customized)

26. Support for pseudonymization, including review of pseudonymization adequacy

27. Designation of pseudonymization officers and definition of business R&R

28. Inspection of the storage and transmission system for personal information in access control systems (smart gates, fingerprint authentication, in-house apps)

29. Promotion, campaign planning and support

30. Planning and production of promotional materials, quizzes, and participatory events

31. Establishment of improvement plans for information security and personal information protection organizations

32. Checking the adequacy of information security and personal information protection budgets and establishing improvement plans

33. Support for collecting opinions on the revision of regulations and procedures, and support for conducting surveys

34. Support for exception handling for non-encrypted personal information and inquiry reason input

35. Support for producing Information Protection Committee reporting materials, preparing agenda for the Personal Information Protection Working-level Council, and supporting the attendance of advisory members

36. Support for personal information processing system inspection

37. Support for creating personal information flow tables and personal information flowcharts

38. Support for H/W and public/private cloud asset identification and establishment of asset classification standards

39. Support for asset C/S/O assessment and risk assessment report preparation

40. Support for drafting protection measures and improvement plan reports

41. BPF malware inspection

42. Inspection of shared folder usage status

43. Creation of critical data flow diagrams

44. Establishment of control system security monitoring plan

45. Support for trustee status investigation

46. Support for status survey of fixed video data processing devices

47. Support for status survey of mobile visual data processing devices

48. Support for personal information file updating survey

49. Support for investigating targets of personal information impact assessments

50. CPO Best Practice Sharing

51. Sharing CEO Best Practices

52. Establishment of open source management guidelines

53. Establishment of cloud management system

54. Vulnerability analysis and evaluation of electronic financial infrastructure

55. Vulnerability analysis and evaluation of critical information and communications infrastructure

56. Security Review Committee

57. Evaluation of the adequacy of firewall and security equipment (WAF, VPN, etc.) policies

58. Investigation of Account and Permission Status and Evaluation of Adequacy

59. Investigation and adequacy assessment of log and backup status

60. Investigation and adequacy assessment of personal information collection, storage, and provision status

61. Investigation of status and adequacy assessment of collection, storage, and provision of critical information

62. Adequacy assessment of security threats and security management for PC integrated security solutions, antivirus, DLP, DRM, data transfer, email, SSO, etc. (Solution bypass)

63. Assessment of Server Access Control and DB Access Control Policy Adequacy

64. Investigation and adequacy assessment of EOS and patch status

65. IP and Port Scanning

66. Investigation and inspection of app personal information protection status

67. Privacy Center Operation

68. 24/365 Personal Information Protection Help Desk Operation

69. Consent withdrawal system planning

70. Personal information inquiry and access system planning

71. Preparation of reporting materials for CISO/CPO/CEO

72. R&D Project

73. Consent form inspection checklist

74. Privacy Policy Review Checklist

75. Children's Privacy Inspection

76. Access log (inquiry, download) misuse and abuse consulting

77. CCTV De-identification Consulting

78. Penetration Testing

79. Web Vulnerability Assessment

80. App Vulnerability Assessment

81. CS Vulnerability Assessment

82. Mock Training

83. Tabletop Exercise (TTX)

84. Network Penetration

85. Inspection of Internal Management Plan Implementation Status

86. Personal information management status inspection

87. Trustee Inspection

88. On-site inspection of trustees

89. Service Security Inspection

90. On-site service security inspection

91. Creation and management of the list of handlers to keep it up to date

92. Review of access rights and establishment of criteria for differential granting

93. Creation of Security Pledge and Personal Information Pledge

94. Establishment and revision of access control policies

95. Personal information meetings, inspections, and support for affiliated and subordinate organizations

96. Discussion of group company personal information protection policies and measures

97. Establishment of personal information destruction plans and investigation of destruction status (destruction methods, destruction results)

98. Review of legal grounds for personal information retention and inspection of separate storage status

99. Establishment of procedures for requesting personal information access and investigation of current status

100. Improvement of procedures and status survey for requests such as viewing personal video information (including objections)

101. Support for applying and improving matters regarding refusal of automated collection and requests for withdrawal of consent, and support for improvement

102. Support for the application and improvement of the right to data portability for personal information

103. Support for personal information processing policy review and improvement measures (appropriateness, understanding, readability, etc.)

104. Personal information collection, use, and provision inquiry consent form review and system consent status check (minimum collection, form review)

105. Investigation of consent status (Investigation of CI/DI collection, comparison of DB storage status, default consent checks, etc.)

106. Personal information file consolidation survey and new personal information file survey

107. Inspection of the appropriateness of the grounds for processing personal information files

108. Review and re-establishment of password creation rules

109. Full investigation of access control (IP, duplicate login restriction, session blocking)

110. Full investigation of encryption status for internal and external transmissions

111. Personal Information Exposure Check

112. Source code inspection

113. Establishment of internal employee personal information management standards (labor-management consultation)

114. Production and design review of personal information processing policies in the form of webtoons, posters, easy-to-understand versions, and versions for children/the elderly and employees

115. Disclosure of outsourcing status via QR, bulletin boards, etc., use of icons and characters, and disclosure of personal information processing policy in mobile environments

116. Appropriateness of personal information consent and agent identity verification during landline processing at call centers, branch offices, etc.

117. Review of appropriateness for recording servers and STT (Speech to Text)

118. Review of the adequacy of transmission and storage for SMS/Email/Notification Talk transmission servers

119. Identification of business processes (by unit task), review of security and personal information protection adequacy

120. Generative AI utilization training and promotion (Cyber Security Diagnosis Day, Personal Information Protection Day)

121. Preparation of Personal Information Protection Master Plan and Personal Information Protection Implementation Plan

122. Support for information disclosure and public data provision tasks

123. Computerization of consent forms (improvement of AlimTalk viewing consent)

124. Review of overseas personal information protection laws

125. Information security inspection for new technology environments and personal information protection inspection business support

126. Support for the task of changing consent forms->information guides

127. Destruction status and appropriateness of destruction (cases of reports due to notifications such as emails to data subjects because data remained)

128. Cases of exposure of resident registration numbers, etc., via email due to employee error (establishment of prevention systems)

129. Establishment and application of procedures to block personal information uploads on internal and external bulletin boards, etc.

130. Consultation on requesting safety measures for the use or provision of personal information for purposes other than intended, or for personal information partnerships, and review of the reply regarding safety measures.

131. Support for trustee contract renewal (contract modification)

132. Comparison of pros and cons for SNS simple login reorganization and change support (SNS simple login vulnerabilities)

133. Vulnerability assessment of identity verification methods such as resident registration cards or mobile phone identity verification (numerous incident cases)

134. Consultation on changes to the division of duties

135. Internal management plan employee training

136. Establishment of reward and incentive plans

137. Support for PET (Privacy Enhancing Tech) implementation and training/consulting on synthetic data

138. Personal information protection consulting in new technology environments (Cloud, 5G, Generative AI, AI systems, drones), etc.

139. Deriving a plan to strengthen personal information security measures

140. Analysis and evaluation of internal management plans

141. Legal Compliance Assessment

142. e-Privacy Plus certification preparation and audit response

143. APEC CBPR certification preparation and audit response

144. CSAP certification preparation and audit response

145. Disclosure of ESG Information Security and Personal Information Protection Activities

146. Preparation and response for research institute institutional evaluation

147. Preparation and response for central administrative agency evaluations

148. Writing news press releases and creating slogans

149. Zero Trust Maturity Assessment

150. Establishment of improvement plans for trustee management

151. CVE Inspection

152. Management of trustee personal information processing flow and provision ledger

153. Investigation and inspection of personal credit information masking status

154. Inspection of wireless LAN usage status

155. Establishment and advancement of security management systems for public/private cloud environments

156. Individual Business Trustee Inspection

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3 lectures ∙ (5min)

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