CRM & Marketing Automation Using Generative AI-2026

Obsidian is not just a simple note-taking app, but a powerful second brain tool that allows you to systematically connect knowledge and information and utilize it long-term. However, many users give up midway due to difficulties with initial setup, the complexity of using plugins, and disorganized note structures. This course is designed to directly address these issues. Based on the instructor's experience of actually building knowledge management, project management, learning records, and productivity automation using Obsidian, the course provides step-by-step guidance on where to start, how to structure your system, and which features to use when. Starting from basic installation and setup, you'll learn to understand metadata, frontmatter, and markdown structure, and study daily, weekly, and monthly note systems, template automation, and core plugins like Tasks, Dataview, and QuickAdd through practical examples. The course also covers Zettelkasten-style note linking, project management, voice memo automation, and external service integration, so students can immediately apply what they learn to their own environment. Through this course, students will integrate scattered information into a single system and complete their own second brain that can be continuously utilized across learning, work, and projects.

Learn how to understand your company's potential customers' purchase journey and drive conversions with personalized messages at each stage. Marketing and sales teams share tips and case studies on how to maximize performance by working together with CRM.

How far can AI really go in replacing human work? Here's a team that has successfully completed everything from event planning and content creation to automation using AI. Attention to those who are using Midjourney and GPTs but didn't know 'how to actually use them effectively'! Even team members who initially didn't know how to use AI tools, and those who had distrust about AI, managed to accomplish everything from content creation to event operation automation! In this sharing session, various practitioners including marketers, planners, designers, and video staff will reveal in detail their AI practical application methods based on direct experience.

Brand operators struggling to respond to the flood of daily reviews, If you've ever thought "Do I really have to look at all of this?", this sharing session will be helpful. Review content also needs a brand worldview. We'll share strategies for creating consistent response content in your brand's language. Review management is marketing that creates fans. Now, turn reviews into opportunities with your own unique worldview.

This content provides a practical guide to effectively utilizing generative AI for public institutions and non-profit organizations. It is designed to provide step-by-step specific application cases such as information summarization, document creation, and work capability improvement, starting from the basic principles of working with generative AI, so that learners can immediately apply the utilization method suitable for each situation.

This sharing session vividly reveals the AI marketing video production process and know-how based on actual brand collaboration cases. Even if you have no video production experience at all, you can directly learn the entire process from planning to production, including which AI tools to use for creating marketing videos.

Experimentation and A/B testing are essential skills in CRM marketing and growth marketing practice. Both PMs and POs must repeatedly conduct experiments and A/B tests in growth marketing and CRM marketing campaigns to maximize performance and efficiency. In fact, when PM and PO roles establish CRM marketing strategies based on experimentation and A/B testing, they can simultaneously achieve data-driven growth marketing performance and cost efficiency.

This course is designed to help students move beyond theory and actually build real AI-powered marketing automation systems. Drawing from hands-on experience designing and implementing AI workflows, I focus on solving common problems students face—such as disconnected tools, repetitive manual tasks, inconsistent content creation, and lack of scalable automation. Rather than relying on abstract explanations, I teach through practical demonstrations and step-by-step workflows using n8n as the central automation platform. Students learn by building real marketing automations, AI agents, and multi-step workflows that connect ChatGPT, APIs, and business tools into reliable systems. By the end of the course, students don’t just understand AI automation—they know how to design, deploy, and orchestrate agentic AI workflows that solve real marketing problems efficiently.

Is it possible to automate Excel without uploading company data? AI utilization secrets revealed that maintain security while reducing work hours!

We share 4 success case know-hows, from basic usage of Braze used by leading companies in each industry such as Yanolja, Kmong, Woowa Brothers, Ridi, Hyperconnect, and Saramin for CRM marketing.

Presenting innovative business proposal writing with 챗GPT, the Planning Wizard! This course leverages AI to teach creative, efficient proposal writing.

AI Solution that maximizes innovation and performance! Your business leaps to a new dimension.

Through the synergy of Excel and generative AI (ChatGPT), this practical, hands-on training covers the entire spectrum including data aggregation, cleansing, visualization, report writing, template automation, code-free schedule creation, VBA automation, and Google Sheets integration, designed to enable learners from Excel beginners to intermediate users to develop skills that can be immediately applied in real-world work through step-by-step learning.

This course is a practical, hands-on training program that automates various document creation tasks—including repetitive document automation, report summarization, PPT and presentation script generation, meeting minutes organization, and smart research—by leveraging ChatGPT and generative AI tools. It is designed with a focus on practice and real-world examples, covering automation strategies for different document types and AI-based information collection and utilization methods, enabling learners to immediately apply what they learn to their actual work.

A revolution in work automation! The meeting of Chat GPT and Google Spreadsheet!

A practical sharing session on 'Blog-based Monetization' executed and verified by approximately 120 people over 4 weeks.

[Up-to-Date Knowledge for Current Times] 1. Changes brought by AX, ChatGPT, and robot technology. 2. Commonalities of Blockbuster-Kodak Film-Nokia. 3. Five Current AX Keywords. - OOOO coin to maintain dollar hegemony. - Musk's OOOO to cut government operating costs. - Trump's OOOO strategic reserve. - China's OO kindergarten, OO receiving private education. - China's OO factory, with no workers, OO is no longer needed. 4. ChatGPT/Gemini/Grok - Write prompts based on previously learned content and compare results - Generate images with Claymotion infographics

The Digital Revenue Systems for Educators program is a practical, step-by-step course bundle designed for teachers, trainers, coaches, and subject-matter experts who want to turn their expertise into sustainable online revenue—without relying on live sessions or complex tech. By combining Online Business Mastery 2025, Full AI Course 2025 (ChatGPT), and Social Media Marketing, this program shows how to design digital products, build automated revenue systems, and attract the right audience organically. You’ll learn how to package knowledge into courses, ebooks, or services, use AI to speed up content creation and workflows, and grow visibility through social media. The focus is on systems, leverage, and consistency—not hustle or one-time launches. AI is used as a productivity multiplier, while social platforms become distribution channels for long-term growth. The business foundation ensures every effort connects to monetization. Courses Included: Online Business Mastery Full AI Course Social Media Marketing Ideal for educators who want freedom, scalability, and predictable income, this program helps you move from teaching time-for-money to building reliable digital revenue streams that grow over time.

A team that knew absolutely nothing about AI and had '0' video experts— how were they able to create 25 videos with 9 global brands in just 5 months? We're revealing everything—the strategy and process that created real business impact with AI, plus all the key insights.

This course is structured around conversation situations frequently encountered in practice, including emotion-regulating communication, softening negative expressions, internal and external communication strategies, empathetic customer service, and role-based simulations. It utilizes ChatGPT to design effective prompts and practice various speaking styles. This is a practical course designed to strengthen strategic expression skills that consider situational context, rather than simply automating expressions.

During the Gold Rush, it was said that it was easier to become rich by selling gold mining tools than by mining gold yourself. How about selling programs in the ChatGPT Age of Exploration?