CRM & Marketing Automation Using Generative AI-2026

Do you want to implement marketing automation but don't know where to start? Are you struggling with CRM, email marketing, and AI tools operating in silos, or seeing customer data pile up without an increase in conversion rates? This course guides you from start to finish on how to create a marketing automation system that "actually leads to sales" using CRM and Generative AI. By integrating practical tools such as ChatGPT, Zapier, Kit (ConvertKit), ElevenLabs, and HeyGen, you will build a hyper-personalized CRM workflow that segments customers → automatically delivers personalized messages → and maximizes conversion rates. Consisting of field-proven cases and step-by-step practices rather than just theory, even beginners with no marketing experience can build a complete CRM automation system by following this course.