The Best Way to Understand Your Customers: UT and User Interviews

This is a class called "Introduction to User Research to Practical Application" prepared for those who aim to get a job in UX/UI design and those who work as planners/designers in the field but have never done user research. It will help you develop basic skills in user research, one-on-one in-depth interviews, and practical usability testing skills so that you can conduct UX/UI projects that fundamentally solve users' problems, and ultimately lead you to become a competitive UX/UI job applicant.

Are images acting up again? Pixelation, partial cropping, distortion, loading delays, multi-platform compatibility issues, etc. are actually design issues. Image issues, prevent them early on.

This is an applied web planning course that will teach you how the basic web planning course is applied to mid-to-large-scale projects and applied to practice. Students can master the skills and practices of each stage of web planning in the big data field. <<This VOD is a recording of an actual class and includes some sounds such as small talk, so please keep this in mind when purchasing~!>>

In the age of information overload, 'communicating easily' is now the real competitive advantage over 'knowing a lot.' This course goes beyond simply polishing your writing—it develops your 'communication design ability' to identify the core message in a flood of information and deliver it at the right level for your audience. It consists of a compact curriculum of 7 lessons totaling 56 minutes. Say goodbye to boring lectures filled with theory! Through training centered on real-world examples (Before/After), you'll transform into an 'information delivery expert' who communicates best within your organization.

If your heart pounds at the words, “Try to come up with an idea”? Choi Jang-soon, CEO and the creativity leader in the advertising sector, shares lifestyle-integrated creative habits! Even if you're an ordinary, introverted person who prefers FM, and your heart pounds and you break out in a cold sweat at the single word 'Idea!', you can become an idea bank if you change your habits! Choi Jang-soon, a current advertising agency CEO and the top-ranked influencer for creative collaborations, teaches 7 easy creative habits that help you gain big ideas from the small, everyday moments that pass by.

This is our 'actual real-world workflow,' and we are releasing the 'onboarding video' used for planners and developers joining our company. It teaches you how to design service screens without a designer and create UX flows and prototypes even if you don't know Figma. Our company maximizes productivity by prototyping quickly during service planning to enable fast decision-making, finalize necessary features, and utilize them directly in front-end development. If the response is positive, I will upload more lectures on other "real-world workflows."

We will inform you of a career expansion roadmap to grow as a web planner in Korea and reach the top as a next-generation SI web planning PL.

This course provides UX principles and practical know-how necessary for planning and designing AI products. We will explore user-value-centered AI utilization methods, UX planning and design methods using AI, core UX principles and theories learned through everyday design cases, and UX research and data analysis methods for providing a better experience.

Now, with the power of AI, anyone can easily plan apps and design UIs! It's okay even if you don't know coding or have no UI experience. AI tools like Claude and ChatGPT will turn your ideas into reality. With just a few questions, you can analyze target customers, design app structures, and even automatically generate UI screens. In this lecture, we will teach you step-by-step from the basics so that even those who are new to Figma can follow along. Even without drawing by hand, you can import existing website UIs at once with the HTML to Design plugin, and with AI tools like Google Stitch or readdy.ai, you can create high-quality screens in a few seconds. This lecture is perfect for anyone dreaming of starting a business, wanting to switch careers to a planner, or wishing to communicate with developers. Instead of complex theories, we will only teach practical know-how that you can immediately use. Now, with just an idea, anyone can plan app services!

This is a practical guidebook for game business PM job seekers. Starting with the scope of work that business PMs do, we will teach you practical concepts such as BM analysis and improvement proposals, event planning, operation tool planning, indicator design and analysis, and how to write a portfolio.

Have you ever created an IR Deck only to receive feedback that it "lacks persuasion"? In most cases, the problem lies not in the design, but in the structure of the message. Based on real-world experience in IR Deck design, I have outlined the criteria for designing a narrative flow from an investor's perspective. This class is designed to help you grow into a hands-on designer who can architect structure beyond just visuals.

I've worked at seven small startups that had neither data analysts nor user researchers, and I've made plenty of mistakes along the way. I'll share the various real-world challenges that UX designers face and the valuable insights I gained while navigating through those difficulties.

I'll show you how to use Microsoft Clarity to identify problems based on actual user behavior, and connect filters, segments, funnels, Smart Events, and Custom Tags to organize them into actionable insights. I've included the exact methods I've used in practice to quickly pinpoint causes of drop-offs and conversion declines by combining Clarity with GA4, and to prioritize improvements. It's structured in a "Setup → Analysis → Insight Generation Process → Advanced Settings" flow, so even first-time users can follow along. (For those who need it, I've also included sections on demo shopping malls and basic GA/GTM setup)

Based on an accurate understanding of black consumers, appropriate countermeasures and strategies are acquired, enabling effective response to black consumers. Furthermore, it is designed to enhance the professionalism of service staff and improve job satisfaction.

We will examine methods for collecting and analyzing user requirements to plan LLM services.

We explore the limitations of LLMs, methods to overcome them, and the latest research topics.

In the AX era where AI technology and UX design converge, what strategies should product teams use to design customer experiences? A 17-year veteran senior researcher from a major corporation and knowledge sharer with a PhD in HCI will share insights based on the latest trends, use cases, and research findings.

How can you develop the AI proficiency that sets a UX designer's competitiveness apart? Complete your UX/UI design portfolio using AI throughout the entire process, from problem definition to solution derivation and prototyping!

This is a practical lecture on operational tools & back office and data analysis planning, which are tasks handled by game planning, service planning, and business PM positions.