The Best Way to Understand Your Customers: UT and User Interviews

This is our 'actual real-world workflow,' and we are releasing the 'onboarding video' used for planners and developers joining our company. It teaches you how to design service screens without a designer and create UX flows and prototypes even if you don't know Figma. Our company maximizes productivity by prototyping quickly during service planning to enable fast decision-making, finalize necessary features, and utilize them directly in front-end development. If the response is positive, I will upload more lectures on other "real-world workflows."

A must-have course for designers, service planners, and PMs who want to do their jobs better! We will teach you what you need to know for each digital product, industry, and user journey based on real-life cases.

Are images acting up again? Pixelation, partial cropping, distortion, loading delays, multi-platform compatibility issues, etc. are actually design issues. Image issues, prevent them early on.

This lecture is for those who are aiming to become PM (Project Manager) and those who have become PMs without sufficient preparation. We will help students accurately understand the role and scope of work of PM, understand the entire IT project process, and then perform the performance skills for each process well based on vivid experiences in the IT field. In addition, we have prepared the lecture so that it can be applied immediately to actual work by providing samples of documents that PMs write or manage among IT outputs.

Now, with the power of AI, anyone can easily plan apps and design UIs! It's okay even if you don't know coding or have no UI experience. AI tools like Claude and ChatGPT will turn your ideas into reality. With just a few questions, you can analyze target customers, design app structures, and even automatically generate UI screens. In this lecture, we will teach you step-by-step from the basics so that even those who are new to Figma can follow along. Even without drawing by hand, you can import existing website UIs at once with the HTML to Design plugin, and with AI tools like Google Stitch or readdy.ai, you can create high-quality screens in a few seconds. This lecture is perfect for anyone dreaming of starting a business, wanting to switch careers to a planner, or wishing to communicate with developers. Instead of complex theories, we will only teach practical know-how that you can immediately use. Now, with just an idea, anyone can plan app services!

In the AX era where AI technology and UX design converge, what strategies should product teams use to design customer experiences? A 17-year veteran senior researcher from a major corporation and knowledge sharer with a PhD in HCI will share insights based on the latest trends, use cases, and research findings.

This class is prepared for those who are preparing to become a service planner, those who are preparing to change jobs, or those who are working as a junior planner! We prepared this class for those who have had difficulty communicating due to the ambiguous terms used in the industry. From planning, design, and development terms to business terms! We will explain the terms used in the IT industry in general.

This lecture redefines Design QA not as a simple inspection, but as a "process of designing product perfection." It systematizes standards for screens, states, and flows, and presents methods for reducing repetitive revisions and communicating through standards via practical QA thinking linked to design systems.

I will show you how to use Microsoft Clarity to identify problems based on actual user behavior and organize them into actionable insights by connecting filters, segments, funnels, Smart Events, and Custom Tags. I have included the exact methods I use in practice alongside GA4 to quickly pinpoint the causes of churn or low conversion and prioritize improvements. The guide is structured in a flow of "Installation → Analysis → Insight Derivation Process → Advanced Settings," making it easy for beginners to follow. (For those who need it, I have also included sections on a demo shopping mall and basic GA/GTM setup.)

You no longer need to study SQL or Python for data analysis. While everyone else is using Claude Code, are you still stuck with old-fashioned methods? Many companies are already building AI Data Analyst assistants using Claude Code to ask the questions necessary for immediate service and business growth, instantly generating everything from analysis to insights and execution strategies. As a current Tech Lead who also took on a PO role, I needed growth data analysis, and I significantly improved the speed of decision-making and execution by applying this method to actual work. This course provides question templates for using Claude Code in the field and guides you through funnel, conversion, and churn analysis to derive actions, so you can apply it to your work immediately just by following along.

"In such a busy world, you can create a portfolio quickly using AI?" From problem definition to research synthesis, ideation, and prototyping! Use AI as your practical partner to quickly build a high-quality UX/UI portfolio. You can strategically utilize not only the latest AI tools but also proven tools consistently used in the industry to fit your project.

Based on an accurate understanding of black consumers, appropriate countermeasures and strategies are acquired, enabling effective response to black consumers. Furthermore, it is designed to enhance the professionalism of service staff and improve job satisfaction.

This course provides UX principles and practical know-how necessary for planning and designing AI products. We will explore user-value-centered AI utilization methods, UX planning and design methods using AI, core UX principles and theories learned through everyday design cases, and UX research and data analysis methods for providing a better experience.

We explore the limitations of LLMs, methods to overcome them, and the latest research topics.

This is a practical guidebook for game business PM job seekers. Starting with the scope of work that business PMs do, we will teach you practical concepts such as BM analysis and improvement proposals, event planning, operation tool planning, indicator design and analysis, and how to write a portfolio.

In the age of information overload, 'communicating easily' is now the real competitive advantage over 'knowing a lot.' This course goes beyond simply polishing your writing—it develops your 'communication design ability' to identify the core message in a flood of information and deliver it at the right level for your audience. It consists of a compact curriculum of 7 lessons totaling 56 minutes. Say goodbye to boring lectures filled with theory! Through training centered on real-world examples (Before/After), you'll transform into an 'information delivery expert' who communicates best within your organization.

Have you ever created an IR Deck only to receive feedback that it "lacks persuasion"? In most cases, the problem lies not in the design, but in the structure of the message. Based on real-world experience in IR Deck design, I have outlined the criteria for designing a narrative flow from an investor's perspective. This class is designed to help you grow into a hands-on designer who can architect structure beyond just visuals.

The goal is to cultivate a full-stack perspective that allows individuals to lead the entire product lifecycle, covering everything from research automation and backend data integration to the deployment of live dynamic websites. We empower those who want to strengthen their competitiveness in the AI era by providing the ability to use these tools as a powerful engine to turn ideas into reality.

I have worked at seven different small startups that had neither data analysts nor user researchers, and I've stumbled through various trials and errors. I will share the many realistic challenges a UX designer can face, along with the deep insights I gained while navigating through those difficulties.

We will examine methods for collecting and analyzing user requirements to plan LLM services.