How to Effectively Apply UX Writing to Your Service
With ‘design made with words’ Providing a more convenient experience for customers, UX Writing ✏
Becoming friends with customers, Learn about UX Writing 💡
UX Writing
A phrase that directly relates to User eXperience , This refers to writing that provides the best experience to users.
In a market of numerous similar yet diverse apps and web services, what should you consider if you want to build a rapport with customers and keep them coming back? The answer is UX writing. We'll delve into UX writing, which is becoming increasingly important, from basic concepts to case studies.
After attending the lecture, any vague concepts about UX Writing will become clear. Through examples, you will be able to identify good and bad UX writing, and think about how to incorporate good UX writing into your own service. I will become more intimate with my service's customers and achieve growth by effectively driving key actions.
If this applies to you Take this course! 🤸♀️
User-centric that captivates customers Anyone interested in UX Writing
I don't have a UX writer so I do it myself UX/UI designer in charge
Where do customers feel lost? PM/PO I want to solve
The basic structure of the product Service planner who designs
You will learn things like this 👀
1.Learn UX Writing Based on the book Microcopy 2/e, I will introduce the concept of UX Writing, and then explain the importance of UX Writing and its core principles.
UX Writing Concepts and Roles
The Importance of UX Writing
Four Core Principles of UX Writing
2. Examining UX Writing with Real-World Case Studies by Situation and Element App services encompass a variety of situations and UX elements. I'll explain good and bad UX writing, using examples of user-friendly apps released for each key situation. Through these examples, you'll gain a clearer understanding of areas that previously seemed ambiguous.
Placeholders (good examples, bad examples)
CTA Buttons (Good and Bad Examples)
Confirmation/Cancellation Guide (Good and Bad Examples)
Error messages (good and bad examples)
Blank Page (Good Example, Bad Example)
3. Apply UX Writing to Your Service Now, I'll show you how to effectively apply UX writing to your own services, leveraging the concepts and examples you've learned above to reach your customers one step closer. By incorporating examples of your own services into the materials provided in class, you'll gain insights into how to guide and improve your approach.
Service Targeting and Situation Analysis Tips
Tips for Analyzing Key Actions in Your Service
Tips for analyzing user responses after application
Introducing the knowledge sharer 👩
Fimpac CPO Kim Ga-hyeon I co-founded and am currently developing Pimpac, a financial management SaaS for startups.
Previously, I worked as a Product Designer at a startup for about 3 years, and then worked as a Product Owner for about a year and a half.
I'd like to share with you in an easy-to-understand way the things I researched and studied on my own at a small startup without a salesperson.
Anyone interested in user-centered UX writing that captivates customers
UX/UI designer in charge directly in the absence of a UX writer
PO, PM who want to solve where customers feel lost
Service planner who designs the basic structure of the product
UX research based on user behavior
IT startup workers curious about the importance of UX writing
Hello This is
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Course
현 핌팩 공동창업자/Chief Product Owner
스타트업을 위한 재무관리 SaaS, 핌팩을 공동창업하고 만들어 나가고 있습니다.
이전에는 3년 정도 스타트업에서 Product Designer로 활동하다가 이후 1년 반 정도 Product Owner로 커리어를 쌓았습니다.
사수가 없었던 작은 스타트업에서 스스로 리서치하고 공부했던 내용들을 여러분들께 쉽게 알려드리고 싶습니다. - 블로그: https://brunch.co.kr/@kellypoly
비즈니스 전략, UX 분석 글 작성하는 작가
- 퍼블리 : UX, 기획 관련 글 (https://publy.co/profile/455235?fr=chapter-top) - 팁스터 : '불편함이 낳은 UX' 에디터 - 아웃스탠딩 : 스타트업 서비스 전략 관련 글 (https://outstanding.kr/search_detail/%EA%B9%80%EA%B0%80%ED%98%84)
저는 비전공자입니다. UX가 뭐다, UI가 뭐다만 구분할 줄 아는 정도입니다. 요즘 주변에서 UX/UI에 대해 많은 이야기가 나오기도 하고, 개인적으로 궁금했던 부분들이 많아서 강의를 수강하게 되었습니다.
결론적으로는 본 강의에 매우 만족하였습니다. 강의를 통해 얻을 수 있었던 점은 다음과 같습니다. ① UX가 무엇인지, 그리고 UX Writing이 무엇인지 지식 ② 실제 주변에서 만날 수 있는 UX Writing에 대한 지식 및 사례 ③ 그리고 그것을 내가 활용할 수 있는 몇 가지 팁.
본 강의를 수강하고 나서는 무심코 지나쳤던 어플리케이션의 UX Writing이 어떤 원리로 설계되었는지, 왜 그 UX를 편하게 느꼈는지, 혹은 왜 불편하고 짜증이 났었는지 알게 되었습니다. 교양이든, UX/UI를 막 시작해보고 싶으신 분이든 어떤 집단에도 추천드리는 강의입니다.
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