How to Effectively Apply UX Writing to Your Service
With ‘design made with words’ Providing a more convenient experience for customers, UX Writing ✏
Becoming friends with customers, Learn about UX Writing 💡
UX Writing
A phrase that directly relates to User eXperience , This refers to writing that provides the best experience to users.
In a market of numerous similar yet diverse apps and web services, what should you consider if you want to build a rapport with customers and keep them coming back? The answer is UX writing. We'll delve into UX writing, which is becoming increasingly important, from basic concepts to case studies.
After attending the lecture, any vague concepts about UX Writing will become clear. Through examples, you will be able to identify good and bad UX writing, and think about how to incorporate good UX writing into your own service. I will become more intimate with my service's customers and achieve growth by effectively driving key actions.
If this applies to you Take this course! 🤸♀️
User-centric that captivates customers Anyone interested in UX Writing
I don't have a UX writer so I do it myself UX/UI designer in charge
Where do customers feel lost? PM/PO I want to solve
The basic structure of the product Service planner who designs
You will learn things like this 👀
1.Learn UX Writing Based on the book Microcopy 2/e, I will introduce the concept of UX Writing, and then explain the importance of UX Writing and its core principles.
UX Writing Concepts and Roles
The Importance of UX Writing
Four Core Principles of UX Writing
2. Examining UX Writing with Real-World Case Studies by Situation and Element App services encompass a variety of situations and UX elements. I'll explain good and bad UX writing, using examples of user-friendly apps released for each key situation. Through these examples, you'll gain a clearer understanding of areas that previously seemed ambiguous.
Placeholders (good examples, bad examples)
CTA Buttons (Good and Bad Examples)
Confirmation/Cancellation Guide (Good and Bad Examples)
Error messages (good and bad examples)
Blank Page (Good Example, Bad Example)
3. Apply UX Writing to Your Service Now, I'll show you how to effectively apply UX writing to your own services, leveraging the concepts and examples you've learned above to reach your customers one step closer. By incorporating examples of your own services into the materials provided in class, you'll gain insights into how to guide and improve your approach.
Service Targeting and Situation Analysis Tips
Tips for Analyzing Key Actions in Your Service
Tips for analyzing user responses after application
Introducing the knowledge sharer 👩
Fimpac CPO Kim Ga-hyeon I co-founded and am currently developing Pimpac, a financial management SaaS for startups.
Previously, I worked as a Product Designer at a startup for about 3 years, and then worked as a Product Owner for about a year and a half.
I'd like to share with you in an easy-to-understand way the things I researched and studied on my own at a small startup without a salesperson.
Anyone interested in user-centered UX writing that captivates customers
UX/UI designer in charge directly in the absence of a UX writer
PO, PM who want to solve where customers feel lost
Service planner who designs the basic structure of the product
UX research based on user behavior
IT startup workers curious about the importance of UX writing
Hello This is
235
Learners
27
Reviews
3
Answers
4.9
Rating
1
Course
현 핌팩 공동창업자/Chief Product Owner
스타트업을 위한 재무관리 SaaS, 핌팩을 공동창업하고 만들어 나가고 있습니다.
이전에는 3년 정도 스타트업에서 Product Designer로 활동하다가 이후 1년 반 정도 Product Owner로 커리어를 쌓았습니다.
사수가 없었던 작은 스타트업에서 스스로 리서치하고 공부했던 내용들을 여러분들께 쉽게 알려드리고 싶습니다. - 블로그: https://brunch.co.kr/@kellypoly
비즈니스 전략, UX 분석 글 작성하는 작가
- 퍼블리 : UX, 기획 관련 글 (https://publy.co/profile/455235?fr=chapter-top) - 팁스터 : '불편함이 낳은 UX' 에디터 - 아웃스탠딩 : 스타트업 서비스 전략 관련 글 (https://outstanding.kr/search_detail/%EA%B9%80%EA%B0%80%ED%98%84)
This lecture was a great opportunity for me to become interested in UX Writing. There were some regrettable aspects such as the recording quality and the unorganized sentences, but I think these aspects will naturally improve^^
Thank you so much for taking the class :) I will reflect your feedback on the sound quality and naturalness of sentences and make improvements in the next class!
I am not a major. I can only tell the difference between UX and UI. These days, there is a lot of talk about UX/UI around me, and I personally had a lot of questions, so I took the course.
In conclusion, I was very satisfied with this course. The things I was able to gain from the course are as follows: ① Knowledge of what UX is and what UX Writing is ② Knowledge and cases of UX Writing that I can encounter in real life ③ And some tips on how I can use it.
After taking this course, I learned the principles of UX Writing of applications that I had overlooked, why I felt comfortable with that UX, or why I felt uncomfortable and annoyed. This course is recommended to any group, whether it is for general knowledge or for those who are just starting out with UX/UI.
Thank you for taking the class. I'm glad that even non-majors can easily understand UX Writing! I think UX Writing has a huge impact on usability in our daily lives:)
I am currently working in a different industry, but I took the course because I was curious about other design fields. I like how the course explained UX, which I was unfamiliar with, in an easy-to-understand way! It was a great opportunity to learn about other fields!