[Book Talk VOD] Getting Through Failure: A Book Talk for Product Makers (Publy Founder Park So-ryeong X Hyangrho)

For leaders who wish to provide unsparingly both sharp feedback (Push) and warm emotional support (Pull) to their team members, but are unsure of concrete methods or find implementation challenging, let's learn the leadership know-how 'Leadership of Encouragement' from Executive Director Seo Eun-ah, who for over a decade achieved results in a global Big Tech company's marketing organization, where performance is verified minute by minute.

In the AX era where AI technology and UX design converge, what strategies should product teams use to design customer experiences? A 17-year veteran senior researcher from a major corporation and knowledge sharer with a PhD in HCI will share insights based on the latest trends, use cases, and research findings.

Do you want to succeed in the restaurant business in China? I'm revealing all the practical know-how of 'emotional management' that I've learned from directly operating restaurants in China for 15 years. In this course, you'll learn not just simple sales techniques, but management philosophy that captures customers' hearts and practical operational strategies for building regular customers without advertising costs. Atmosphere that's more important than the menu, staff management, regular customer systems, and localization points you must know in the Chinese market — With this one course, you can master the core of restaurant business success in China (overseas). ⸻ ✅ Recommended for: • Those preparing to start a restaurant business in China or overseas • Those who want to learn management methods that captivate customers through emotion • Those who want to know efficient store operation methods without kitchen staff, advertising costs, and labor costs

If your heart pounds at the words, “Try to come up with an idea”? Choi Jang-soon, CEO and the creativity leader in the advertising sector, shares lifestyle-integrated creative habits! Even if you're an ordinary, introverted person who prefers FM, and your heart pounds and you break out in a cold sweat at the single word 'Idea!', you can become an idea bank if you change your habits! Choi Jang-soon, a current advertising agency CEO and the top-ranked influencer for creative collaborations, teaches 7 easy creative habits that help you gain big ideas from the small, everyday moments that pass by.

It contains only 100% necessary knowledge. I would like to share my experience and know-how as a 13-year senior PO with all POs and PMs who are trying to make a difference.

It demonstrates how to utilize the Enneagram for personal growth, and includes methods for applying Enneagram leadership within organizations through practical and successful cases shown by type leaders.

This lecture is for those who are aiming to become PM (Project Manager) and those who have become PMs without sufficient preparation. We will help students accurately understand the role and scope of work of PM, understand the entire IT project process, and then perform the performance skills for each process well based on vivid experiences in the IT field. In addition, we have prepared the lecture so that it can be applied immediately to actual work by providing samples of documents that PMs write or manage among IT outputs.

A must-have course for designers, service planners, and PMs who want to do their jobs better! We will teach you what you need to know for each digital product, industry, and user journey based on real-life cases.

Based on the competencies required of contemporary leaders, we presented methods to foster teamwork and communication, as well as self-leadership, super-leadership, and failure management applicable to organizations. Through this, you can grow into a leader of an unwavering organization.

From IBM's rise to dominate the mainframe computer market to Amazon's quiet profit in the cloud computing market, the real-life success and failure stories that are more dramatic than drama - The history of American IT told through stories

We will examine methods for collecting and analyzing user requirements to plan LLM services.

If you want to become a hard worker, aka a hyperformer, accurate goal setting and thorough performance management are essential. We will introduce an effective performance management process and guide you through how to implement performance management and how to improve performance, and help you build a solid foundation from the basics.

Management of Technology = Management specialized in technology/engineering fields, Especially IT, computer field basic contents are explained easily with case studies.

We explore the limitations of LLMs, methods to overcome them, and the latest research topics.

If you know that UT (usability testing) and user interviews are good, but don't know how to do them, gain confidence with this course!

Based on an accurate understanding of black consumers, appropriate countermeasures and strategies are acquired, enabling effective response to black consumers. Furthermore, it is designed to enhance the professionalism of service staff and improve job satisfaction.

The National Certified SMAT (Service Management Ability Test) is administered by the Korea Productivity Center (KPC) and is a nationally certified private qualification aimed at fostering key talent in the service industry. Beyond mere theoretical assessment, it focuses on verifying practical competencies to cope with and manage various situations that arise in real service environments. This lecture provides a core summary of topics that are genuinely important and frequently appear in exams.

In this lecture, we will look at service planning and design methodologies for planning services in the IT/tech field, as well as various soft skills that service planners must have. Finally, we will analyze the service using the example of an AI voice recognition service, a UX service introductory lecture for beginners.

The Key to Awakening the Value of Ideas: Intellectual Property Ability Test (IPAT) Core Lecture This course goes beyond simply passing the exam—it's a process of learning practical methods to protect invisible 'ideas,' create value, and ultimately transform them into powerful 'assets.' It eliminates vague notions about intellectual property (IP) and helps you grow into a competitive expert in any field. Have you hesitated to even start studying because of the extensive official textbook? This course does not cover all content from the official National Certified Intellectual Property Ability Test (IPAT) textbook. Instead, it is structured by selecting only the core concepts and high-scoring points that frequently appear on the exam. Longer exam preparation is not necessarily better. The secret to passing is learning only what's necessary, accurately, and through repetition. Discover that secret in this lecture.

Coach Kim Ho (CEO of The Lab H), sought by CEOs and executives of global corporations, domestic conglomerates, and startups for improving decision-making and leadership communication. He helps you learn and practice 26 communication tools and key sentences he personally selected, each within 5 minutes. With 5 minutes a day, in 4 weeks, you too can improve your communication even more than now. Imagine. What kind of things could happen even if you only become just 25% better at communication than you are now!!!