[SMART WORK ORDER] Customer Support & Response AI Workflow Automation System

The online course “AI Teammates Do It All” is a hands-on program that teaches you how to use AI not merely as an automation tool, but as an “AI teammate” that works alongside you on practical tasks. The course is structured around common real-world workflows, including market research, proposal writing, strategy report creation, brand content visualization, project promotion and operations, and follow-up management. Participants assign various AI tools—including ChatGPT, Perplexity, Copilot, Canva, Gamma, MiriCanvas, and Vrew—as planning partners, strategic research partners, design partners, and operations support partners, and complete actual work deliverables with them. Across 30 sessions, you will learn step by step, from the basic mindset for working with AI to practical prompt writing, market research, proposal and report writing, brand content creation, and project operations. By following the course, you can develop the AI collaboration skills to work on your own like an entire team.

The “AI Team Members Do It All” online course is a hands-on program where you learn to use AI not simply as an automation tool, but as an “AI team member” that works alongside you in carrying out practical tasks. The course is structured around common real-world workflows, including market research, proposal writing, strategy report creation, brand content visualization, project promotion and operations, and post-project management. Participants assign various AI tools—such as ChatGPT, Perplexity, Copilot, Canva, Gamma, Miricanvas, and Vrew—to roles including planning partner, strategic research partner, design partner, and operations support partner, and use them to complete actual work deliverables. Across 30 sessions, you will learn step by step, from the fundamental mindset for working with AI to practical prompt writing, market research, proposal and report writing, brand content creation, and project operations. By following the course, you can develop the AI collaboration skills needed to work independently like an entire team.

Planning Background Generative AI is advancing beyond simple question-and-answer interactions to performing tasks such as document creation, data analysis, information retrieval, and workflow automation. However, in actual workplace settings, people still repeatedly explain the background and purpose to AI each time or start writing documents from scratch on a blank screen. To address these issues, this course is structured to provide step-by-step learning, from prompt design to building a work environment using projects, instructions, knowledge, and GPTs. Market Overview The generative AI market is expanding rapidly, and the course covers the size of the AI market in 2026, competition among major providers, and growth cases involving ChatGPT, Gemini, and Claude. The lectures present the 2026 AI market size as approximately $539.5 billion and explain that, alongside the spread of multimodal and agentic AI, cost, integration, and execution capabilities are becoming competitive factors in addition to performance. Use Claude, ChatGPT, and Microsoft 365 Copilot to streamline workplace reporting, proposal, and planning tasks. Learn step by step, from the basic concepts of generative AI to interface and personalization settings, prompt design, project building, GPTs creation, and document automation.

A practical AI automation series that plugs directly into your work If you’ve learned about AI but still feel unsure how to use it in your work, what you need now isn’t an explanation of features, but practical ways to use AI that immediately transform your work. The SMART WORK ORDER series is a hands-on AI automation series designed to reduce repetitive tasks across roles—including marketing, planning, HR and general affairs, sales, customer support, data analysis, and team leader and manager responsibilities—and turn them into real work deliverables. Content drafts, meeting minutes, proposals, consultation scripts, FAQs, VOC reports, data analysis reports, team prompt libraries, and more. Each course is designed not as a “lecture you watch and understand,” but as a hands-on program where you follow along and create actual deliverables. The prompts and templates you learn today can be applied to your work tomorrow, expanding into practical assets that improve not only individual work speed but also team productivity. An AI-powered transformation of work that reduces repetitive tasks and raises the quality of deliverables. SMART WORK ORDER is a role-specific, practical AI program that changes the way you work to make it faster, more accurate, and smarter.

AI Automation in Practice That Immediately Applies to Your Work If you’ve learned about AI but still feel unsure how to use it in your work, what you need now is not an explanation of features, but practical ways to use AI that immediately transform the way you work. The SMART WORK ORDER series is a hands-on AI automation series designed to reduce repetitive tasks with AI across marketing, planning, HR and general administration, sales, customer support, data analysis, and team leader and manager responsibilities—and turn them into tangible work outputs. From content drafts, meeting minutes, proposals, and consultation scripts to FAQs, VOC reports, data analysis reports, and team prompt libraries. Each course is designed not as a “watch-and-understand” lecture, but as a hands-on program where you follow along and create tangible results. The prompts and templates you learn today can be applied to your work tomorrow, expanding into practical assets that boost not only individual work speed but also team productivity. AI-powered work transformation that reduces repetitive tasks and raises the quality of your output. SMART WORK ORDER is a role-specific practical AI program that changes the way you work—making it faster, more accurate, and smarter.

A Practical AI Automation Series That Directly Transforms Your Work If you’ve learned about AI but still feel unsure how to use it in your work, what you need now isn’t an explanation of features—it’s practical ways to use AI that immediately transform your work. The SMART WORK ORDER series is a hands-on AI automation series designed to reduce repetitive tasks across roles—including marketing, planning, HR and general affairs, sales, customer support, data analysis, and team leader and manager responsibilities—and turn them into tangible work deliverables. Content drafts, meeting minutes, proposals, consultation scripts, FAQs, VOC reports, data analysis reports, and even team prompt libraries. Each course is designed not as a “lecture to watch and understand,” but as a hands-on program where you follow along and create real deliverables. The prompts and templates you learn today can be applied to your work tomorrow, growing into practical assets that improve not only individual efficiency but also team productivity. AI-powered transformation at work: reducing repetitive tasks while improving the quality of deliverables. SMART WORK ORDER is a role-specific, practical AI program that changes the way you work—making it faster, more accurate, and smarter.

A Practical AI Automation Series That Plugs Directly into Your Work If you’ve learned about AI but still feel unsure how to apply it to your work, what you need now isn’t an explanation of features—it’s a practical way to use AI that transforms your work right away. The SMART WORK ORDER series is a hands-on AI automation program designed to reduce repetitive tasks across marketing, planning, HR and general affairs, sales, customer support, data analysis, and team leadership and management—and turn them into real-world work outputs. From content drafts, meeting minutes, proposals, consultation scripts, FAQs, VOC reports, and data analysis reports to team prompt libraries. Each course is designed not as a “lecture you watch and understand,” but as a hands-on experience where you follow along and create tangible results. The prompts and templates you learn today can be applied to your work tomorrow, expanding into practical assets that improve not only individual work speed but also team productivity. AI-driven work transformation that reduces repetitive tasks while raising the quality of your deliverables. SMART WORK ORDER is a job-specific, practical AI program that changes the way you work—making it faster, more accurate, and smarter.

A Practical AI Automation Series That Directly Transforms Your Work If you’ve learned about AI but still feel unsure about how to apply it to your work, what you need now is not a “feature guide,” but practical ways to use AI that immediately transform your work. The SMART WORK ORDER series is a hands-on AI automation series designed to reduce repetitive tasks across marketing, planning, HR and general affairs, sales, customer support, data analysis, and team leader and manager responsibilities—and turn them into tangible work deliverables. From content drafts, meeting minutes, proposals, and consultation scripts to FAQs, VOC reports, data analysis reports, and team prompt libraries. Each course is designed not as a "lecture you watch and understand," but as a hands-on experience where you follow along and create real deliverables. The prompts and templates you learn today can be applied to your work immediately tomorrow, expanding into practical assets that improve not only individual work speed but also team productivity. AI-powered work transformation that reduces repetitive tasks while improving the quality of deliverables. SMART WORK ORDER is a job-specific practical AI training series that changes the way you work—making it faster, more accurate, and smarter.

This course is not about collecting a large number of prompts. It is about learning an AI directing framework that can be applied immediately to any role or task. Even if you download prompts for specific tasks, in practice you still need to find the prompt you need, adapt it to your situation, and spend time revising the output. Through the M·A·G·I·C prompt framework, you will learn how to design the purpose, context, examples, completion criteria, and review criteria all at once. From reports, proposals, and marketing execution plans to meeting summaries, work emails, and repetitive task automation, you can connect everything with a single framework, reduce unnecessary revision conversations with AI, and build practical AI skills that will change the speed of your work starting tomorrow.

Automate key tasks across corporate functions using Claude, ChatGPT, and Copilot. Learn how to use AI through practical business areas such as sales, human resources, customer service, finance, operations management, marketing, general affairs, quality, data analysis, facilities management, procurement and materials, and strategic planning. Background The scope of generative AI use is expanding from simple document creation to automating departmental tasks, analyzing data, and producing reports. However, in actual corporate operations, each department has different responsibilities, data, and reporting methods, making it difficult to apply the same AI usage methods uniformly. Market Overview The use of generative AI in companies is expanding beyond specific roles to various departments, including sales, human resources, finance, marketing, procurement, and planning. Accordingly, AI capabilities tailored to the actual work of each function are becoming increasingly important beyond general-purpose AI usage skills.

Learn the entire data analysis workflow using ChatGPT, Excel Copilot, and Claude. Through hands-on, step-by-step practice, participants will cover everything from data preparation and preprocessing to exploration, analysis, validation, visualization, report writing, insight generation, and presentation material creation. Planning Background Data analysis involves a series of complex, interconnected tasks, including data collection and cleansing, writing formulas and functions, and creating pivot tables and charts. As a result, practitioners spend a great deal of time preparing and organizing data rather than analyzing it. This course is designed to use generative AI to reduce these repetitive tasks and enable participants to apply data analysis results to real-world decision-making. Market Trends Data analysis using generative AI is expanding from coding-centered analysis to file-based analysis driven by natural language questions. This course covers methods for exploring, analyzing, visualizing, and documenting data using ChatGPT, Excel Copilot, and Claude—without requiring coding skills or knowledge of complex functions. Expected Benefits Reduce the time required for data preprocessing and cleansing. Reduce repetitive formula, pivot table, and chart creation tasks. Enhance natural language-based data analysis skills.

"AI Team Members Do It All" is a hands-on online course where you learn to use AI not just as a simple automation tool, but as 'AI team members' who work alongside you in real tasks. This course is structured around common work flows in practice, including market research, proposal writing, strategy report creation, brand content visualization, project promotion and operations, and follow-up management. Students will complete actual work deliverables by deploying various AI tools such as ChatGPT, Perplexity, Copilot, Canva, Gamma, Miricanvas, and Bru as planning partners, strategic research partners, design partners, and operational support partners respectively. Over 30 sessions, you'll learn step-by-step from basic perspectives on working with AI to practical prompt writing, market research, proposal and report writing, brand content creation, and project operations. By following the course, you can develop AI collaboration capabilities that enable you to work like an entire team on your own.

This course is a journey to directly experience your unconscious through colors, mandalas, and symbols, going beyond the simple appreciation of masterpieces. You will learn to integrate core concepts of analytical psychology—such as Anima/Animus, Archetypes, and the Shadow—through both theory and practice, gaining insight into recurring patterns in relationships and restoring psychological balance. It is an integrated psychological education program where intellectual understanding and emotional transformation occur simultaneously.

This process goes beyond appreciating masterpieces to directly experiencing one's own unconscious through colors, mandalas, and archetypal symbols. Participants will understand Anima and Animus—core concepts of analytical psychology—gain insight into recurring patterns within relationships, and restore psychological balance. We provide an integrated psychological education that combines theoretical learning with experiential work.

Complete Business Innovation with Google Workspace, Gemini, and NotebookLM! This is a practical course that takes you step-by-step through setting up a Google environment, utilizing Gemini, advanced searching, managing notes/tasks/schedules, using Drive and Photos, collaborating via Gmail/Meet/Chat, working with Docs/Sheets/Slides, creating images and videos, building forms and sites, analyzing data with NotebookLM, and automating tasks using Colab and Apps Script. Rather than a simple introduction to features, the course is centered on hands-on practice that can be immediately applied to real-world work scenarios, such as searching, document drafting, data organization, presentation creation, application processing, rulebook chatbots, schedule registration, and automated survey generation. 🚀 Key Course Points 1. Integrated Smart Work Connecting the Google Ecosystem Google allows you to organically connect and use search, email, calendar, documents, drive, and collaboration tools with a single account. This course helps you master this connection structure centered around your workflow. 2. Immediate AI Application and Automation The course covers document writing, summarization, chatbot configuration, schedule generation, survey creation, and automated email dispatch using Gemini, enabling you to transform repetitive tasks into actual business automation. 3. Data-Based Analysis and Highly Reliable Business Application By utilizing NotebookLM to find answers only within uploaded sources and performing summarization, analysis, learning, and report writing based on citations, you can increase the reliability of your practical work. "Add AI wings to the Google ecosystem." Now, leave the complex tasks to AI agents and focus on more valuable decision-making.

Workplace innovation completed with Google Workspace, Gemini, and NotebookLM! This is a practical course that takes you step-by-step from setting up the Google environment to utilizing Gemini, advanced search, managing notes/tasks/schedules, using Drive and Photos, collaborating via Gmail/Meet/Chat, working with Docs/Sheets/Slides, creating images and videos, building forms and sites, analyzing data based on NotebookLM, and automating tasks using Colab and Apps Script. Rather than a simple introduction of features, it is structured around hands-on practice—such as searching, drafting documents, organizing data, creating presentation materials, receiving applications, building rulebook chatbots, registering schedules, and automatically generating surveys—so that it can be applied immediately to real-world business scenarios. 🚀 Key Course Points 1. Integrated Smart Work Connecting the Google Ecosystem as One Google allows you to organically connect and use search, email, calendar, documents, drive, and collaboration tools with a single account. This course helps you master this connection structure centered on workflow. 2. Immediate AI Practical Application and Automation It covers everything from document writing, summarization, chatbot configuration, schedule generation, survey creation, and email automation using Gemini, enabling you to transform repetitive tasks into actual business automation. 3. Data-Based Analysis and Highly Reliable Business Application By using NotebookLM to find answers only within uploaded sources and performing summarization, analysis, learning, and report writing based on citations, it enhances the reliability of your practical work. "Add AI wings to the Google ecosystem." Now, leave the complex tasks to AI agents and focus on more valuable decision-making.

"Data analysis—don't stay trapped in complex Python syntax and Excel functions anymore." This course is a practical masterclass that automates the entire process of data processing, from Excel and Google Sheets to Python-linked analysis, by hiring the latest AI agents as your own dedicated data analysts. Instead of difficult coding knowledge, we introduce the latest 'Vibe Coding' method—commanding as if having a conversation in natural language—allowing even non-majors to enter the world of data analysis without any barriers. Through comprehensive hands-on practice using actual business data—covering everything from data preprocessing and visualization to report writing—experience a powerful AI workflow that you can apply to your work starting tomorrow. A lecture utilizing AI agents, Excel data analysis, chatGPT, Gemini, (Python), Genspark, Google Colab, chatbots, Google Antigravity, and notebookLM.

"Data analysis—don't stay trapped in complex Python syntax and Excel functions anymore." This course is a practical masterclass that automates the entire data processing journey—from Excel and Google Sheets to Python-integrated analysis—by hiring the latest AI agents as your personal dedicated data analysts. Instead of difficult coding knowledge, we introduce the latest 'Vibe Coding' method, where you give commands as if having a natural language conversation. This allows non-majors and humanities students to enter the world of data analysis without any barriers. Experience a powerful AI workflow that can be applied to your actual work tomorrow through comprehensive hands-on practice using real business data, covering everything from data preprocessing and visualization to report writing. A lecture on utilizing AI agents, Excel data analysis, chatGPT, Gemini, (Python), Genspark, Google Colab, chatbots, Google Antigravity, and notebookLM.

We uncover fascinating true stories that have not been covered in formal education, from the Joseon era through modern and contemporary history. Through diverse themes such as feng shui, banned books, eunuchs’ private lives, and the repatriation of cultural heritage, we present history from multifaceted perspectives and offer humanistic insights that connect the past and present.

Discover fascinating true stories from the Joseon Dynasty to modern history that were not covered in the regular curriculum through storytelling. Through various themes such as Feng Shui, forbidden books, the private lives of eunuchs, and the repatriation of cultural properties, you can understand history in three dimensions and gain humanistic insights that connect the past and the present.