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Marketing & PR

Braze, the king of CRM marketing, basic usage and know-how

Leading companies in each industry, including Yanolja, Cremon, Woowa Brothers, Ridibooks, Hyperconnect, and Saramin, share the basics of Braze usage for CRM marketing, as well as four successful cases of know-how.

(4.0) 10 reviews

110 learners

  • kdaejung
3시간 만에 완강할 수 있는 강의 ⏰
Braze
CRM Marketing
Digital Marketing

Reviews from Early Learners

What you will learn!

  • How to use Braze, the king of CRM marketing

  • Understanding the Flower Canvas feature in Braze

  • Create various campaigns with Braze (app push, in-app message, email, etc.)

  • 4 tips for successful CRM marketing using Braze

Using Braze, which is being used by leading industry companies
Get off at the last stop of CRM marketing tools 🛤️

The ultimate CRM marketing,
Leverage Braze 💌

Braze?

A service that provides marketing automation and personalization solutions.
In-app, in-browser, push message, email, SMS, etc.
A service that allows you to send personalized messages across multi-channel platforms .

Many marketers use Braze to reach their customers.
Promotes repeat visits and repeat purchases .

Leaders across industries are leveraging Braze, and job postings for CRM marketers include Braze-related skills as a requirement. However, there aren't many places to learn and few people who can teach you. This means there aren't many practitioners who are capable of CRM marketing using Braze.

This course began with a sense of urgency from the perspective of a practitioner working as a CRM marketer. While there are many articles and videos on CRM marketing, their content remains largely theoretical and focused on sharing success stories. I felt there was a lack of resources containing practical know-how that practitioners could apply to their own companies, which is why I created this course.

It's made for people like this 👋

I use Braze in my work, but
For those who want to know more

Leverage Braze without a shooter
Anyone who wants to do CRM marketing

Through Braze capabilities
Those who want to increase their career value

Using canvas and liquid moon
Anyone who wants to do CRM marketing


Through this lecture
You can get it 🪄

Braze's basics
Understanding the function

Flowers of Braze,
Understanding Canvas Features

Create a variety of campaigns with Braze
(app push, in-app message, email, etc.)

Using Braze
CRM Marketing Success Case Study Know-How


Expected Questions Q&A 📖

Q. CRM marketing campaigns seem complex because they require messages to be delivered based on user behavior. Do you have any campaign design know-how?

You may want to refer to the PRD (Product Requirement Document) . A competent PO needs a service journey map designed by the service planner. You can hypothesize that by communicating with specific customers at specific points along their service journey, they will use your service more frequently and for longer periods of time. Documenting this in a mind map or flowchart will be helpful when implementing it in your actual CRM tool.

Q. My company has adopted Braze. Can I immediately utilize Liquid and Connected Content?

Additional data taxonomy steps are required. A detailed setup of events, event properties, and attributes is required. Once this is complete, Liquid can be utilized, and for connected content, API development with specific data is required.


🔍 Before attending the lecture!

  • Some screens may be pixelated due to internal company data.


Introducing the Knowledge Sharer 🧑‍🏫

Current) Remember CRM Marketer

Former CRM marketer at Cremon

CRM Marketing Success Story Interview

  • CRM marketing mentoring is currently underway for current employees at companies such as Elegant Brothers, Hyperconnect, Gangnam Unnie, Saramin, Ridibooks, Pet Friends, and Ablely.
  • Marketing lectures at educational institutions such as Commento, Jinhaksa, Etoos, and Mini Intern
  • Marketing lectures at universities such as Sejong University, Myongji University, and Chung-Ang University

Recommended for
these people

Who is this course right for?

  • Those preparing for employment/career change as a CRM marketer

  • Anyone who wants to increase the value of their career through Braze capabilities commonly used by leading companies in each industry, such as Yanolja, Cremon, Woowa Brothers, Ridi, Hyperconnect, and Saramin

  • If you are worried because you use Braze at work but don't have a mentor to teach you how to use it,

  • Anyone who wants to use Braze's Canvas and Liquid Moon to do personalized, automated CRM marketing

Hello
This is

329

Learners

19

Reviews

3

Answers

3.6

Rating

6

Courses

✍️  지식 공유자 프로필

현) 리멤버, 전사 CRM 마케팅 DRI(Directly Responsible Individual)

제가 가진 경험, 인사이트를 가지고 → 멘토링, 창업 기관들과 연계 된 기업 컨설팅, 대학교 출강 교육 등을 사이드 프로젝트로 하고 있습니다.

  • 우아한형제들, 하이퍼커넥트, 에이블리, 펫프렌즈, 강남언니, 리디, 마이리얼트립, 사람인, 센트비, 한국프로축구 각 구단(K리그) 등 현직 마케터 대상

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  • 서울창업허브 성수, 서울 청년창업사관학교, 강남취창업허브센터, 학생유망창업팀 300 도약트랙 (일반) 등 초기 스타트업 등

     

Curriculum

All

20 lectures ∙ (3hr 10min)

Published: 
Last updated: 

Reviews

All

10 reviews

4.0

10 reviews

  • evan님의 프로필 이미지
    evan

    Reviews 1

    Average Rating 5.0

    5

    100% enrolled

    braze를 처음 입문하는 사용자들에게 좋음. 다만 심화 과정에 대한 부분이 없는 것과 braze에서 캔버스 UI 업데이트가 있었는데 반영되지 않아서 아쉬움

    • daejung
      Instructor

      감사합니다 : ) CRM 마케팅 끝판왕 브레이즈 기초 활용법 강의는 어떠셨나요? 후기 남겨주신 것처럼 이번 강의는 브레이즈를 활용한 CRM 마케팅 입문자를 대상으로 만들어졌습니다. 이후 오픈 예정인 브레이즈 고급 사용자 버전 강의도 기대해주세요.

  • kay님의 프로필 이미지
    kay

    Reviews 18

    Average Rating 4.8

    3

    30% enrolled

    데모 버전이라던가 실습할 수가 없어서 대신 강의 자료가 있었으면 좋겠습니다.

    • daejung
      Instructor

      수강평 감사합니다 💌 저 역시 브레이즈 무료 데모버전이 없다는 부분이 아쉽습니다. GA 처럼 무료 데모 버전이 있다면 더 많은 도움이 되셨을텐데 아쉽습니다.

  • 슈퍼팬돌이님의 프로필 이미지
    슈퍼팬돌이

    Reviews 1

    Average Rating 5.0

    5

    60% enrolled

    입문하시는 분들에게 좋은 강의 인것 같아요~!

    • daejung
      Instructor

      CRM 마케팅 끝판왕 브레이즈 기초 활용법 강의는 어떠셨나요? 후기 남겨주신 것처럼 이번 강의는 브레이즈를 활용한 CRM 마케팅 입문자 분들을 대상으로 만들어졌습니다.이후 오픈 예정인 브레이즈 고급 사용자 버전 강의도 기대해주세요!

  • 안지혜님의 프로필 이미지
    안지혜

    Reviews 1

    Average Rating 5.0

    5

    100% enrolled

    브레이즈 툴 사용법 기초 학습에 유용합니다.

    • daejung
      Instructor

      안녕하세요! 브레이즈 braze 강의 수강 후기 감사합니다. : ) 이후에 재직하고 계신 서비스에 적용할 수 있는 노하우가 필요하시면 -> 인프런에 있는 1:1 멘토링 신청 링크로 신청 주세요! https://inf.run/zb5R 감사합니다. :)

  • 최윤성님의 프로필 이미지
    최윤성

    Reviews 2

    Average Rating 5.0

    5

    60% enrolled

    $59.40

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