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[Service Archive] Handling Black Consumers and Complaint Customers

Based on an accurate understanding of black consumers, appropriate countermeasures and strategies are acquired, enabling effective response to black consumers. Furthermore, it is designed to enhance the professionalism of service staff and improve job satisfaction.

1 learners are taking this course

  • kpcre
고객응대
블랙컨슈머
감정노동
Management
Service Planning

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