[영업관리 아카이브] 고객을 사로잡는 영업상담스킬

Emphasis is on boosting communication skills, key to connecting individuals and organizations. You'll master vital skills—empathy, flexibility, responsiveness—crucial for communication, learning practical application via diverse cases. This course enhances empathy and persuasiveness, upgrading your communication agility for daily or business settings, promoting successful organizational life.

To lay a strong foundation for development projects, we have organized the core concepts and challenging terms of real estate public law, which is fundamental to real estate development.

It covers practical content on urban redevelopment project methods, related laws, step-by-step procedures, permits, union establishment and operation, and business plan processes. Urban redevelopment experts diagnose the current state based on varied field experiences, offering a comprehensive and clear overview of future outlooks.

We explored the key issues of the 'Next ESG' era that has entered the institutionalization phase and presented cases of companies that enhanced their mid- to long-term corporate value through ESG management. Additionally, we structured the content to be practically applicable, covering effective evaluation response strategies related to ESG disclosure obligations, methods for preparing ESG and sustainability management reports, and ways to utilize these reports.

We provide an overview of all areas of business planning work for business planning professionals, and teach the strategic thinking and analytical skills needed for practical work, as well as various practical methodologies.

We will inform you about ways to enhance corporate value through effective VOC operations, focusing on the roles and responsibilities of VOC managers based on the importance of customer value. Additionally, through systematic VOC operational techniques by stage and successful implementation guides, you can identify and improve areas that need enhancement. We will share various practical cases that enable successful customer satisfaction management through minimizing customer complaints.

It defines and classifies problems occurring during work by type, and guides on how to approach them according to thinking methods appropriate for each type. Especially, by presenting creative, logical, and critical thinking approaches through type-specific cases, practical applicability has been enhanced.

We provide the necessary preparation elements and delivery techniques to persuade with clear logic and ensure understanding with effective explanation when communicating report content in writing or verbally. Through diverse case studies, we hope you will become a master of reporting, persuasively expressing your thoughts and opinions in formal and informal situations.

This resource provides tips to more easily and quickly fulfill the learning aspirations of working professionals seeking higher education, by detailing thesis writing methods and research types through in-depth examples drawn from the experiences of professors and students.

We systematically established the concepts of real estate public law, fundamental to real estate development projects, and analyzed real estate development-related laws with a case-study approach, centered on the revised public law.

The content is structured around the new concept of "living cost management" centered on case studies, incorporating scientific improvement methods for cost occurrence processes and standard cost calculation management concepts using preliminary cost calculation methods. Through this, you can identify the necessity of cost reduction and cost reduction checkpoints, and establish cost innovation strategies.

I have structured the content by understanding the basic concepts and flow of costs, and connecting the relationship between cost calculation and financial statements with various practical cases. Through this, you can utilize cost calculation and analysis capabilities for decision-making and performance evaluation.

This course provides an opportunity to analyze the types and utilization methods of financial statements, and to examine key financial information included in financial statements to analyze indicators that can help determine opportunities and risks. Additionally, through CVP (Cost-Volume-Profit) analysis, you will derive break-even points and target sales amounts, and practice financial decision-making cases such as whether to accept special orders. Finally, we will cover the overall framework and terminology of value-added tax, as well as the procedures for preparing and issuing tax invoices.

We can help you derive specific strategies and tactics to achieve the sales targets assigned to sales staff, making them immediately applicable in the field. We have structured the content by incorporating various case studies to discover scientific sales targets and strategic alternatives from quantitative demand forecasting, enabling practical implementation. You can develop job competencies to strengthen planning capabilities, information management, and execution skills by acquiring the marketing, finance, cost, and statistical knowledge necessary for sales planning.

This course presents credit investigation, collateral management, electronic payment practices, and effective debt collection techniques for preventing bond accidents in advance. It also provides know-how for collecting non-performing loans through voluntary collection and legal measures. Through this, you can prevent non-performing loans and acquire proper debt management techniques to enhance the capabilities of working-level staff.

It consists of guidelines for developing capabilities to build a high-performance field sales system for continuous performance creation in the ever-changing business environment surrounding the company. Through practical guides that can translate successful sales strategies into execution in the sales field, you can overcome indifferent customers and grow into a salesperson who boldly increases performance.

We provide a practical guide for designing and operating core implementation tasks of MES systems to improve quality and productivity in manufacturing companies, as well as a guide for establishing key implementation strategies for successful MES system construction. Additionally, we explore data utilization technologies and development trends for operating the latest smart factories, including the Fourth Industrial Revolution, and provide data-based decision support measures to improve corporate productivity and quality. Through this, you can establish efficient operational plans for information management in successful smart factory MES systems.

We will provide you with key practical points related to preparing withholding tax and payment statements. We have structured the content to include checklists for year-end tax settlement administrators, tax-saving tips for employees' year-end tax settlements, and through understanding the overall Income Tax Act, comprehensive income tax and retirement income tax saving techniques.

We provide information on the distinction between taxable and tax-exempt value-added tax, and the criteria for distinguishing between general taxpayers and simplified taxpayers. We have also organized easy-to-understand information on precautions when issuing and receiving tax invoices, along with actual cases. We provide checklists of items that practitioners need to check, including value-added tax filing and payment procedures, and early refund applications.

We help you develop the basic skills to verify errors in tax base final tax returns prepared through tax adjustments for corporate tax filing and payment, as well as tax base tax returns prepared according to the interim prepayment system, and to file electronic tax returns.

How Top Sellers Sell! 14 Killer Strategies from Sales Masters Who Excel Even in a Downturn

This enables you to learn and apply the strategies and Skills needed to successfully guide the negotiation process from its preparation stage to its actual execution. By systematically mastering Win-Win methods, we hope you become a master of give-and-take not only in your work but also in your personal life.

Are you feeling overwhelmed and anxious about negotiations? This lecture will teach you how to speak confidently and achieve desired outcomes in everyday or business negotiation situations. Learn practical negotiation strategies A to Z with negotiation expert, lawyer Ryu Jae-eon, and transform your fear of negotiation into confidence right now!