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[Coupang] Training on Personal Information Processing Policy Review Methods, Focusing on Incorrect Parts of the Personal Information Processing Policy

The recent Coupang personal information leak has been recorded as the largest personal information breach in domestic history, marking a case where the personal information of all South Korean citizens was leaked. However, the issue of ISMS-P's effectiveness was concluded with meaningless improvement measures such as penetration testing and certification revocation, and as of December 11, 2025, Coupang and others that were subject to the Personal Information Processing Policy Evaluation System conducted by the Personal Information Protection Commission in 2024 continue to operate incorrectly in more than 10 areas of the evaluation system's standards. The reason is clearly the human factor of Coupang's personal information team, who are the best personal information experts domestically and internationally, and ISMS-P auditors, who hold the best personal information expert qualifications domestically and internationally. All of these personal information leaks, including this incident and those at G-Market, Netmarble, SKT, KT, LG U+, etc., could have been prevented with even basic common sense knowledge of the Personal Information Protection Act. However, the reality is that accidents continue to occur due to human factors, insufficient preliminary inspections, and differences in legal interpretation, resulting in customers' personal information not being protected or appropriate protective measures not being established and operated. Through this course, you can develop the ability to transparently and objectively evaluate personal information through proper personal information inspection methods and professional training to eliminate blind spots, with the hope that personal information protection for customers will be achieved.

1 learners are taking this course

  • jueygrace
실습 중심
자격증
시험
토이프로젝트
협업말센스
ISMS-P
CPPG
Engineer information security
security training
Industrial Security Exper

What you will gain after the course

  • Ability to identify problems in the privacy policies of large corporations that have recently experienced personal information breaches, such as Coupang

  • Ability to write improvement plans for privacy policies based on the Privacy Policy Evaluation System criteria

🔥 In the Era of Large-Scale Personal Information Breaches, Learn 'Practical Privacy Policy Review' Through the Coupang Case - Course Now OPEN!

Recently, Coupang has been at the center of national attention after being hit with massive fines for an unprecedented large-scale personal information breach.
However, the bigger problem is that even after the incident, Coupang's current Privacy Policy (as of December 2025) still contains over 10 critical flaws.

📌 This course was created based on the results of my detailed examination of Coupang's privacy policy according to the 2024 Personal Information Protection Commission's 'Privacy Policy Evaluation Criteria'.


🧩 Why Should You Learn from Coupang's Case?

The shocking fact that even large corporations are missing the basics
– Errors in consent classification
– Failure to specify countries for international data transfers
– Misleading information about de-identified data
– Complexity in sub-contracting disclosure methods
– Missing guidance on automated decision-making and data portability rights
– Failure to display behavioral information collection pop-ups, etc.

Blind spots that even slipped through ISMS-P audits
While Coupang is known to operate one of the highest-level personal information expert organizations in Korea, the issues revealed in this inspection showed that many areas failed to meet even the basic items typically verified in ISMS-P audits.

Numerous companies are repeating the same issues
Not only Coupang, but also the three major telecom carriers and large platforms
– Insufficient guidance on rights exercise
– Inadequate indication of re-entrustment
– No notification of automated decision-making
are commonly found.

In other words, this course is not about one company's problem, but rather an investigation into the reality of personal information management across South Korea as a whole.


🎓 What will you learn in this course?

🔍 1. Complete Guide to the 2024 Personal Information Processing Policy Evaluation Criteria

– Understand each evaluation system checklist item through real-world examples
– Clearly distinguish between legal requirements vs commonly misunderstood aspects by companies

🛑 2. Analysis of Over 10 Critical Flaws Found in Coupang's Processing Policy

– No distinction between consent and non-consent items
– Missing consent for collection and provision of behavioral information
– Unclear disclosure of overseas transfer countries, retention periods, and purposes
– UI issues making it difficult to recognize re-consignment information
– Unclear guidance on personal information officer and responsible department
– Insufficient guidance on automated decisions, right to data portability, and right to object

🧭 3. Provides improvement methods that can be directly applied to actual corporate processing policies

– Comparison of good practice cases from LGU+, KT, and SKT presented in the PPT
– Practical templates provided for correcting incorrect phrases to meet legal standards
– Understanding the practical application procedures for 'behavioral information collection notice'
– Includes a guide for establishing a 'rights exercise systematization'

🚨 4. Key Points That Always Get Flagged During ISMS-P Audits Revealed

– Essential checkpoints for personal information flow diagrams and consignment contracts
– Connection between evaluation system and ISMS-P
– Practical tips for preparing for actual compliance inspections


💡 This course is essential for these people

🔸 Corporate Privacy Officer
🔸 CPO/Chief Privacy Officer
🔸 Startup Operator
🔸 Organizations preparing for ISMS-P
🔸 Those who want to quickly enhance the capabilities of privacy practitioners
🔸 Legal/Policy personnel who need to draft or revise privacy policies


🚀 Learn Practical Privacy Policy Review Through Coupang Case Study

This lecture is not just a simple explanation.
**"It's a practical, hands-on lecture that teaches you the most common mistakes companies make today, based on Coupang's actual operational policies."**

📌 If you've found it difficult to apply personal information-related courses to actual work
📌 If you've been at a loss about how to write processing policies 'in accordance with legal standards'
📌 If you want to know why incidents like this recent breach occur regardless of company size

👉 This course will be the answer.

Recommended for
these people

Who is this course right for?

  • Privacy Officer

  • CPO

Need to know before starting?

  • Privacy Protection Act

  • Privacy Policy Evaluation

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3 lectures ∙ (1hr 8min)

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