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AI Development

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AI Agent Development

Building More Efficient Agents with Integrated Tools: Azure AI + Copilot Studio

Still think M365 Copilot is just a ‘helpful tool’? Now is the ‘era of directly building’ M365 Copilot. “Have you tried Microsoft 365 Copilot?” Meeting summaries, document creation, email organization… While convenient, can we truly say AI is genuinely ‘working on your behalf’ with just this? If people still have to design processes, move files, and push buttons, AI is still just an assistant. How to move beyond being an M365 Copilot user and become someone who ‘directly builds’ M365 Copilot. We’ll show you how to design and deploy your own ‘actionable Copilot’ by combining the powerful features of Copilot Studio and Azure AI (such as AI Foundry, AI Search, Speech, Custom Models).

(4.7) 28 reviews

286 learners

  • microsoftkr
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Microsoft Copilot
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What you will learn!

  • Microsoft Copilot Studio: Structure & Core Concepts Mastered

  • Power Platform, Azure AI, Copilot: Understanding Connection Structure

  • Design an agent based on a real enterprise use case, and execute deployment.

  • Conducted practical exercises on IVR, internal API calls, SharePoint automation, customer support scenarios, etc.

  • To directly build an environment where AI executes the entire workflow

Now, Copilot is not just a simple “answering AI.”

It becomes the 'brain of business automation' that executes actual work and connects people and systems.


“Have you tried Microsoft 365 Copilot? If so, let me ask you a question.”

  • Is automating your tasks sufficient for simple meeting summaries or document creation?

  • Is AI really doing your job?

  • Or do people still need to design business processes, move files, and click buttons?

💡 This course goes beyond the existing Copilot and covers how to create your own 'actually behaving AI'.

We will design an 'executable Copilot' that automates your work, your team's repetitive tasks, and your customer response system by combining Microsoft's new Copilot Studio and various Azure AI features (AI Foundry, AI Search, Speech, Custom Models, etc.).

💡 What can Copilot Studio make possible?

  • Analyze emails to identify key tasks and automatically register tasks.

  • Classify customer requests and route them to the appropriate team through IVR (Interactive Voice Response).

  • Find documents in SharePoint and send real-time summaries to Power BI.

  • Understand customer questions, query internal CRM data, and answer with voice.

  • Connect to ERP to check inventory and track order status.

  • Deploy agents that act across your enterprise, including Dynamics 365, Power Apps, and Teams.

All of this is no longer a 'Microsoft-only' technology. Copilot Studio is a platform that allows you to create these systems yourself .

💥 No more 'How to use Copilot'.

This tutorial will teach you 'How to Create a Copilot'.

Copilot Studio is a low-code agent creation tool that lets you design and deploy agents based on scenarios to automate internal business tasks, customer responses, system calls, data summarization, and decision support based on Microsoft 365 Copilot.

When combined with capabilities from across the Microsoft ecosystem, including Azure AI Foundry models, vector search (AI Search), speech recognition, and LLM integration, the result is an “AI-based workflow automation engine” that goes beyond a simple business assistant tool.

This course aims to:

  1. Fully understand the structure and core concepts of Microsoft Copilot Studio

  1. Learn the connection structure of Power Platform, Azure AI, and Copilot

  1. Design and deploy agents based on real enterprise use cases

  1. Hands-on training on IVR, internal API calls, SharePoint automation, customer support scenarios, etc.

  1. Create your own environment where AI runs the entire workflow

For example, something like this is possible:

  • When a customer calls and says, "Please check the delivery status,"
    → The IVR system converts voice into text.
    → Copilot Studio understands customer intent
    → Call ERP API to check delivery status
    → Automatically respond to customers via text and voice

  • The task of summarizing the meeting minutes every week and uploading them to the team sharing channel
    → Capture meetings with Microsoft Graph → Summarize with Copilot Studio
    → Auto-save to SharePoint → Automate sending notifications to Teams

  • When a manager is asked to handle a complex HR process
    → Extracting intent from user questions
    → Execute appropriate actions (request for employee equipment, check attendance, approve annual leave, etc.)

And the amazing thing is that this whole process can be started with No-code/Low-code.

  • Logic design is visual drag & drop

  • API connection is based on Power Automate

  • LLM connectivity is easily integrated through AI Builder and Foundry

  • Analytics dashboards are automatically generated with Power BI

Now, AI agents can be created by planners, managers, and business managers, not just developers.

I recommend this to these people

  • Anyone who wants to extend Microsoft Copilot beyond just a 'user experience' to a business infrastructure

  • IT professionals who want to create AI agents that connect internal data and systems

  • Practitioners who want to build a business automation system using Power Platform

  • PM/planner interested in real-world use cases such as customer service, IVR, ERP/CRM automation , etc.

  • Anyone who wants to know what Copilot is and how it connects with Azure AI to create real-world results

🧑 Instructor Introduction 

Changju Ahn

Microsoft AI Technical Specialist

Complete the course and download your Microsoft AI certified badge below!

https://aka.ms/inflearn_badge

Recommended for
these people

Who is this course right for?

  • For those looking to expand Microsoft Copilot beyond a 'user experience' into business infrastructure.

  • IT Manager wanting to build an AI agent connecting internal data & systems.

  • Practitioner aiming to build a business automation system using Power Platform

  • PMs/Planners interested in practical use cases such as customer support, IVR, ERP/CRM automation, etc.

  • Those interested in what Copilot is and how it connects with Azure AI to create real results.

Hello
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Reviews

4.8

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Courses

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Curriculum

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17 lectures ∙ (42min)

Course Materials:

Published: 
Last updated: 

Reviews

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28 reviews

4.7

28 reviews

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