(For Planners) Service Design for LLM Applications

🔥 LLM-based service design course that leads innovation!

The perfect harmony of AI technology and customer experience design, now experience it for yourself!
From designing customized services to automation, the latest know-how that can be applied directly to practice all at once!
A must-see lecture for service planners, designers, and marketers!

Apply now and become a future service innovator!

This course is structured around core keywords such as “service design”, “LLM”, “generative AI”, “large-scale language models”, “customer experience innovation”, “user-centered design”, “AI service design”, “digital service innovation”, “automated customer response”, “personalized service”, “UX improvement”, “UI improvement”, and “creative problem solving”, providing the best learning opportunity for those who want to develop practical skills in related fields.

🔍 Course Overview

Today, service design has become an essential field for customer experience-centered innovation. In addition, the emergence of artificial intelligence technology, especially large-scale language models (LLM), is opening up new possibilities for service design.

This course focuses on the basic concepts of service design and how LLM is used as a core technology to lead service innovation. It is designed to help you develop practical capabilities to keep up with the rapidly changing digital era by covering strategies and cases for accurately understanding customer needs and expectations and designing customized services using AI technology.

🎯 Course Objectives

• Understand the convergence of service design and LLM : Learn how the core principles of service design and LLM skills synergize, and cultivate future service design capabilities.

• Strengthen customer-centric thinking : Analyze user experience (UX) and customer journeys in depth to learn strategies to maximize customer satisfaction in the field.

  
  

📚 Key Learning Contents

Section 1: The intersection of service design and LLM

• Service Design Overview and Need

• The Impact and Synergy of LLM on Service Design

• Advantages and practical applications of LLM-based service design

Section 2: Core Service Design Principles

• The Importance of User-Centered Design

• Collaborative and iterative design process

Section 3: Understanding User-Centered Design (UCD)

• User Experience and Needs Analysis

• Success stories

Section 4: User Experience (UX) Components

• Core elements of UX such as usefulness, usability, accessibility, aesthetics, and reliability

🏆 Expected Effects

• You can acquire essential capabilities for service planners, designers, marketers, and developers .

• Strengthen your digital competitiveness by developing your ability to design automated and personalized services using LLM.

• You will learn strategies to increase customer satisfaction and brand loyalty, which can contribute to improving real business performance.

• You can grow into an expert who leads continuous innovation in the changing AI technology and service environment.

🏆 In conclusion

The convergence of LLM and service design is the key to future service innovation that goes beyond simple technological advancement and creates new value for both customers and companies.

Through this course, you will systematically learn how to integrate the latest AI technologies and design principles, and grow into an expert who creates services that customers truly love .

Get started right now!