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Make customer service and sales communication effortless! How to develop a "projecting voice" without shouting [5-minute daily first-impression training]

Are you straining your throat because you've been told to "speak up louder"? What is truly needed in customer service and sales isn't just a loud voice. It is a "pleasant, effortless, and clear voice" that makes customers feel comfortable. This course is not a rigorous vocal training program for professionals. It is a practical method designed for busy workers to dramatically transform their "first impression" simply by adjusting their breathing and facial preparation. ■ What you will gain from this course Effortless Vocalization: How to make your voice reach customers smoothly without having to strain or shout. A Positive First Impression: Techniques to make greetings like "Welcome" or "Thank you for your business" resonate with warmth. Relaxation: Overcoming habits like a stiff voice or speaking too fast due to nervousness. Sustainable Skills: Breathing techniques that prevent throat fatigue and keep your voice stable even during long shifts. ■ Main Course Content This course prioritizes "real-world reproducibility" over theory. The 3 Steps Before Speaking: The battle is actually won before you even open your mouth. You will learn a split-second routine to perform before speaking. The Breathing Switch: Instead of difficult abdominal breathing, you will learn a "breathing switch" that instantly creates a relaxed state on the job. Handling Word Endings: Brief, specific exercises to master the "endings" of your sentences, which significantly influence the impression you leave. Industry-Specific Tuning: Guidance on how to adjust your tone for various situations, such as izakayas, cafes, quiet bars, sales, and phone etiquette. ■ This course is perfect for: Those in the service industry (restaurants, retail, reception, etc.) Sales professionals Those who frequently handle phone calls Those who get nervous easily and find their voice becoming high-pitched when speaking in public With training that takes just 5 minutes a day during your breaks, let’s transform your voice into one that truly "welcomes the customer."

1 learners are taking this course

Level Beginner

Course period Unlimited

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What you will gain after the course

  • Techniques for producing a "carrying voice" without relying on "loudness"

  • A "Welcoming" Preparation Routine to Turn Customers into Fans

  • A way of speaking that inspires trust

  • Self-regulation skills to control nervousness and impatience.

  • Appropriate use of tone by industry and scenario

Have you been told to "speak up!" and found yourself straining your throat to do so?

What is truly necessary in customer service and sales is not just a loud voice.
It is a "pleasant, effortless voice" that makes customers feel comfortable.

This course is not a rigorous voice training program like those professionals undergo.
It is a practical method designed for you, working in a busy environment, to dramatically transform your first words simply by adjusting your "breathing" and "facial preparation."

■ What you will gain from this course

  • Effortless vocalization: How to produce a voice that reaches customers clearly without having to strain or shout.

  • A positive first impression: Techniques to make greetings like "Welcome" or "Thank you for your continued business" resonate with warmth

  • Relaxation: Eliminating habits of becoming tense, causing the voice to stiffen or leading to fast-paced speech

  • Sustainable skills: Breathing techniques that prevent throat fatigue and ensure stability even during long hours of customer service

■ Main Course Content This course prioritizes "on-site reproducibility" over theory.

  1. 3 steps before the voice comes out: In reality, the outcome is decided before you even speak. You will master an instantaneous routine to perform before projecting your voice.

  2. Breathing Switch: Instead of difficult abdominal breathing, you will learn a "breathing switch" to instantly create a state of relaxation on-site.

  3. Ending Treatment: We will conduct concise, specific practice sessions on how to carefully deliver the "endings of sentences" that define your overall impression.

  4. Industry-Specific Tuning: We will explain how to create the appropriate tone for various situations, such as izakayas, cafes, quiet bars, sales, and phone correspondence.

■ Ideal for the following people

  • People in the service industry (food and beverage, retail, reception, etc.)

  • Those in sales roles

  • Those who frequently handle phone calls

  • Those who tend to get nervous and find their voice becoming high-pitched when speaking in public.

Transform your voice into one that "welcomes customers" with training that takes just 5 minutes a day and can be done during your spare time at work.

Recommended for
these people

Who is this course right for?

  • Recommended for those who regularly use their voice in situations such as customer service, sales, or answering phones.

  • No tools or special equipment are required. You can participate with just your body.

Need to know before starting?

  • No special experience or knowledge is required.

  • No special voice training experience or knowledge is required at all.

  • No tools or special equipment are required. You can participate with just your body.

Hello
This is Voice Coach Mika

Change your voice, change your future.

I’m a Voice Coach who analyzes voices and helps people use theirs with confidence—because voice training isn’t just for professionals.

I’m the Grand Prize winner of the AI Utilization Showcase 2025, and I’ve been coaching for 20 years, starting from a time when I was completely lost about how to use my own voice.

I’ve coached 1,000+ clients one-on-one, including public figures.

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Curriculum

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34 lectures ∙ (1hr 9min)

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