[CS Management Archive] Customer Satisfaction Index (CSI) Survey Essentials

It is case-study based to acquire accurate prior knowledge and practical skills in corporate accounting. By acquiring basic accounting principles, from voucher creation to closing and financial statement prep, via core principles, accounting knowledge can be applied in real-world business.

We will provide you with key practical points related to preparing withholding tax and payment statements. We have structured the content to include checklists for year-end tax settlement administrators, tax-saving tips for employees' year-end tax settlements, and through understanding the overall Income Tax Act, comprehensive income tax and retirement income tax saving techniques.

We systematically provide information on the entire process of bidding systems related to construction, services, and procurement in public procurement, from optimal procurement and purchasing to contracting. Additionally, we provide easy-to-understand explanations of contract-related issues arising from the implementation of the National Contract Act and the legalization of contract administration, incorporating various practical cases.

Beyond simple compensation theory, you can more effectively improve payroll processes and compensation systems and apply them to your work based on a comprehensive understanding of wage systems, income tax systems from employment to retirement, and regulations related to the four major insurances.

To enable office workers to actively and effectively use AI in their work, we provide various techniques for reducing 'Hallucination' (i.e., nonsensical) answers and accurately eliciting desired responses.

We will teach you promotional strategies, message development, message storytelling, and how to write press releases using the basic structure and six elements of press releases. You can plan and write press releases by expanding the concept of press releases from publicity to content, going beyond the traditional publicity concept.

From organizational understanding to reporting techniques, I provide coaching on the real secrets to working effectively that no one at the office ever taught you. I will equip you with practical tools to master everything from personal branding for an irreplaceable presence and professional communication skills to documentation and time management all at once.

We show you how to scientifically block every potential gap for defects, from design to production. By establishing quality assurance systems, implementing Design and Process FMEA procedures, and applying process control technologies for stable quality maintenance, you can achieve the core field objective of pursuing zero defects.

This course provides comprehensive knowledge of human resource management for business operations and presents practical techniques in an easy-to-understand manner. It is designed to be immediately applicable in the field by combining real-world cases with methods for utilizing various HR systems, such as job analysis, recruitment, and performance evaluation.

We help you diagnose your self-leadership and teach you strategy development methods through self-leadership success cases. Through this, you can learn the roles and attitudes required as a professional employee and establish an action plan for success and achievement within your organization.

The structure and innovation methods of human resource loss, equipment loss, and material loss are presented in an easy-to-understand manner with various case studies. Through this, you can achieve increased productivity including production efficiency, system improvement, and diversification of individual capabilities.

We have structured relational leadership for building trust and expanding relationships with various case studies. We also provide integrated conflict management methods for constructive relationship recovery.

This is a course designed to improve your ability to successfully communicate your arguments and ideas in various presentation situations such as proposals, reports, and briefings. We hope that through this course, you will become a more competitive presenter.

We'll cover the most fundamental core principles of using Excel as a business tool. We'll teach you various Excel elements from the principles of Excel calculations to functions, formulas, aggregation, and filter utilization. The content is structured around how to construct formulas, understanding functions at the center of formulas, and methods for utilizing aggregation and filter features.

This patent guide is designed to legally protect the development achievements of universities, research institutes, and companies, and to secure exclusive technological competitiveness. Additionally, we provide efficient and competitive research and development directions through understanding intellectual property-based R&D trends and predicting technology gaps.

We provide comprehensive guidance on discovering, proposing, and transferring technology-based innovative products to business divisions, and inform you about the functions and roles of R&D, product development, marketing, and business divisions related to product development.

We provide strategic implementation plans that can offer direct assistance in performing duties, focusing on essential content that corporate education and training managers must know. We have also included methodologies and procedures for designing corporate human resource development systems, as well as content on recent applications of competency modeling and case analyses of educational systems through job analysis.

Based on comprehensive theories including job analysis procedures for job-centered human resource management, NCS job analysis, job analysis and performance management (KPI), and job-based pay systems, this content is structured in an easy-to-understand manner by combining various cases with issues that frequently occur in the field.

This is designed for practitioners in both public and private sectors who handle urban planning, development activities, maintenance projects, and licensing work to systematically understand the provisions of the National Land Planning Act and apply them in practice.

We aim to improve the Personal Skills and Work Skills of key talent. We provide solutions for growing into key talent, including fostering creativity and thinking skills, methods to enhance interpersonal relationship skills, and followership.