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[Quality Management Archive] Quality Planning and Cost Management

This course is designed to be easily understandable with various case studies covering quality strategy development, implementation, and goal monitoring techniques to achieve quality objectives under established quality policies. Additionally, it presents methods for recognizing and evaluating quality issues by converting them into monetary units, which are common management metrics, and is a process that can measure the accurate performance of current quality management systems through the introduction and operation of quality costs, while developing systematic and continuous quality cost management capabilities.

1 learners are taking this course

Level Beginner

Course period Unlimited

  • kpcre
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qc
quality assurance
quality assurance
qc
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quality assurance
quality assurance

What you will gain after the course

  • You can understand how to establish quality strategies, set quality objectives, and manage quality management methods.

  • You can understand the role of each layer in achieving quality strategy.

  • You can understand the core concepts of quality costs to secure the economic efficiency of quality management.

  • You can develop quality cost analysis and utilization capabilities (system construction and operation competency).

Rational quality management evaluation metrics, practical application of quality costs!


To effectively respond to changing business environments and customer needs, and to create new customer value that delights customers, it is essential to understand the importance of customer satisfaction and quality management. Quality Cost (Q-Cost) is a vital evaluation measure in quality management that enables rational assessment, measurement, and management of quality control and improvement activities.

This course is designed to be easily understood with various case studies, covering quality strategy establishment, implementation, and goal monitoring techniques to achieve quality objectives under established quality policies. Additionally, it presents methods for recognizing and evaluating quality issues by converting them into monetary units, which are common management metrics, and is a course that can measure the accurate performance of current quality management systems through the introduction and operation of quality costs, while developing systematic and continuous quality cost management capabilities.


Field-centered Education

  • This is a course that develops the ability to analyze and utilize quality costs through various case studies.

  • This is a course for learning how to establish and manage quality objectives that your company should pursue from a strategic perspective, considering customer requirements (VOC), the company's environment, and available capabilities.



Presentation of key points focused on practical application

  • You can learn by topic through micro-learning focused on core keywords that can be immediately applied in practice.

Course Outline

  1. Understanding Quality Management

  2. Customer-Centric CTQ Management

  3. Business Strategy and Quality Management

  4. Quality Strategy Development Process

  5. Setting Quality Objectives and Deploying Objective Management

  6. Quality Systems and Quality Costs

  7. Classification of Quality Cost Items

  8. Utilizing Cost of Poor Quality (COPQ)

Presenting differentiated content through recruitment of specialized quality management professors

We have recruited specialized quality management professors to provide lectures that carefully select only the core skills required in industrial settings. We have enlisted instructors who are highly praised for their in-depth lectures at corporations, public institutions, and universities to present professional and differentiated content.

Chief Expert Commissioner Mun Je-ok

Current) Senior Expert Committee Member, Korea Proposal Activities Association

Former) Standard & Company Co., Ltd. Senior Consultant

Former) OpenTide Korea Co., Ltd. FSG_6Sigma Deputy Manager

Former) Deloitte Consulting LLC

Former) Chief Research Fellow at Biztech Research Institute


Recommended for
these people

Who is this course right for?

  • Quality Management (QP, QC, QA, QI) practitioners and managers

  • Production and manufacturing quality control practitioners and managers

  • Business management, planning, field improvement practitioners and managers

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Reviews

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Answers

4.7

Rating

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Courses

As an affiliate of the Korea Productivity Center established in 1987, we provide essential job training for employees of corporations and public institutions.

We have developed job-duty-task-based educational content to strengthen practical skills, based on the actual 'work' that occurs in real corporate business environments.

Experience job training on a whole new level!

Homepage : https://www.kpcice.or.kr

Curriculum

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24 lectures ∙ (4hr 32min)

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