Through this course, you can understand the basic knowledge of ITIL 4 for IT Service Management (ITSM). Those who are preparing for the ITIL 4 Foundation exam can also challenge the exam with a complete understanding of knowledge, not just dumps. (However, this course is not aimed at the ITIL 4 Foundation exam.)

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itsm

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IT Service Management

Understanding ITIL 4 Foundation for ITSM (IT Service Management)

Hello. This is Zelkova Forest. A summary of the lecture has been uploaded in PDF format to the location below.<ul><li><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.inflearn.com/course/lecture?courseSlug=itsm-%EC%84%9C%EB%B9%84%EC%8A%A4%EA%B4%80%EB%A6%AC-itil4-%EC%9D%B4%ED%95%B4%ED%95%98%EA%B8%B0&unitId=154127">Section 2. IT Service Management Overview &gt; Lesson 0. What is IT Service Management (ITSM)?</a></li></ul>You can download files by clicking [Class Materials] at the top right of the lecture screen. Since it is difficult to understand the entire content of the lecture with just the summary file, please use it only as supplementary material to the lecture video.thank you