Tell me, ChatGPT will do it all for you. Conversation & Response Strategy

This course is structured around conversation situations frequently encountered in practice, including emotion-regulating communication, softening negative expressions, internal and external communication strategies, empathetic customer service, and role-based simulations. It utilizes ChatGPT to design effective prompts and practice various speaking styles. This is a practical course designed to strengthen strategic expression skills that consider situational context, rather than simply automating expressions.