Global Manners and Communication

The most influential factor in success is 'human relationships'. Make your life happier through 'human relationship conversation skills'! You can develop 'communication skills' that are extremely useful not only for family, lovers, and friends, but also for work and social life.

Coach Ho Kim (CEO of THE LAB h) is the go-to expert for CEOs and executives of global corporations, major domestic companies, and startups looking to enhance their decision-making and leadership communication. He has personally selected 26 communication tools and key phrases, designed for you to learn and practice in under 5 minutes each. With just 5 minutes a day for 4 weeks, you can improve your communication skills significantly. Imagine what could happen if you became just 25% better at communicating than you are now!

No more 'Oh really!' Now you can use English interjections as easily as you do Korean at work.

This is a lecture on logical problem-solving methods that juniors can immediately apply in their work. When you are suddenly assigned to a new job at your company, do you want to do it like a ‘good worker’? You can easily learn how to solve problems without panicking when you are trying something for the first time.

[Live] A 3-step presentation formula learned easily with an incumbent from a major corporation with 50,000 followers - This is an edited video of the live session conducted with Sang-myeong Yoon.

Are you feeling overwhelmed and anxious about negotiations? This lecture will teach you how to speak confidently and achieve desired outcomes in everyday or business negotiation situations. Learn practical negotiation strategies A to Z with negotiation expert, lawyer Ryu Jae-eon, and transform your fear of negotiation into confidence right now!

A connection that starts with a single word opens the door to global communication. This course focuses on English vocabulary and expressions while covering cultural backgrounds, global phenomena, and business etiquette to enhance communication skills. It is suitable for business professionals who want to develop global awareness and cross-cultural adaptability.

This course teaches you essential English expressions for online meetings, along with situational expressions from the beginning to the end of a meeting.

In the age of information overload, 'communicating easily' is now the real competitive advantage over 'knowing a lot.' This course goes beyond simply polishing your writing—it develops your 'communication design ability' to identify the core message in a flood of information and deliver it at the right level for your audience. It consists of a compact curriculum of 7 lessons totaling 56 minutes. Say goodbye to boring lectures filled with theory! Through training centered on real-world examples (Before/After), you'll transform into an 'information delivery expert' who communicates best within your organization.

In an era where words are competitiveness! You are not bad at work, you are bad at speaking. From the basics of conversation to presentation methods, anyone can become a ‘speaker.’

Do you feel overwhelmed just thinking about the moment of persuasion? Stop relying on emotions and intuition for negotiations! With former Apple business coach Jasmine Han, you can take control of negotiations in just 15 minutes a day for one month.

Everything about professional etiquette that companies don't teach you! From tone of voice and emails to dress code — we'll show you how to act like a pro from your very first day without feeling flustered. Featuring a practical curriculum based on CEO Oh Hana's experience of 1,200 corporate lectures at Confidence Recharge Station, this is an essential course for new employees, job seekers, and current professionals alike.

Work hard, be more productive, get off work 20% faster and grow.

Through this course, you can learn how to read books effectively. You'll be able to understand accurately and quickly through intensive reading and speed reading methods. I'll also teach you the criteria for organizing and categorizing books, and how to utilize them for your own content. Enhance the quality of your reading life with insider tips from knowledge creators.

Presenting innovative business proposal writing with 챗GPT, the Planning Wizard! This course leverages AI to teach creative, efficient proposal writing.

In the previous lectures, we designed the structure and removed the factors that hinder decision-making. Now, only one thing remains: Completing a decision request form that is ready for submission. Many practitioners understand the structure. They even eliminate the noise. However, they freeze the moment they sit in front of their PC. How should the table of contents be arranged? Where should the conclusion be placed? How should the options be organized? What should catch an executive's eye first when they scan the document? This lecture covers that final step. I have observed the difference between "documents that lead to a decision" and "documents that end in mere review" countless times in actual investment review documents, strategy reports, and M&A proposals. The difference was not a grand strategy, but the method of assembly. Even with the same content, the speed of decision-making changes completely depending on how it is arranged. In this lecture, we will cover: - Decision-Ready document structures - Arrangement principles for Zero-Revision - Structures that pass an executive's scan - Conclusion-centered assembly methods all with practical examples. By the end of this lecture, you will not just be completing a simple report, but you will be able to create "A document that requests a decision." A report is not about delivering information; it is a request for a decision. This lecture is the stage where we fit that final puzzle piece.

Are you straining your throat because you've been told to "speak up louder"? What is truly needed in customer service and sales isn't just a loud voice. It is a "pleasant, effortless, and clear voice" that makes customers feel comfortable. This course is not a rigorous vocal training program for professionals. It is a practical method designed for busy workers to dramatically transform their "first impression" simply by adjusting their breathing and facial preparation. ■ What you will gain from this course Effortless Vocalization: How to make your voice reach customers smoothly without having to strain or shout. A Positive First Impression: Techniques to make greetings like "Welcome" or "Thank you for your business" resonate with warmth. Relaxation: Overcoming habits like a stiff voice or speaking too fast due to nervousness. Sustainable Skills: Breathing techniques that prevent throat fatigue and keep your voice stable even during long shifts. ■ Main Course Content This course prioritizes "real-world reproducibility" over theory. The 3 Steps Before Speaking: The battle is actually won before you even open your mouth. You will learn a split-second routine to perform before speaking. The Breathing Switch: Instead of difficult abdominal breathing, you will learn a "breathing switch" that instantly creates a relaxed state on the job. Handling Word Endings: Brief, specific exercises to master the "endings" of your sentences, which significantly influence the impression you leave. Industry-Specific Tuning: Guidance on how to adjust your tone for various situations, such as izakayas, cafes, quiet bars, sales, and phone etiquette. ■ This course is perfect for: Those in the service industry (restaurants, retail, reception, etc.) Sales professionals Those who frequently handle phone calls Those who get nervous easily and find their voice becoming high-pitched when speaking in public With training that takes just 5 minutes a day during your breaks, let’s transform your voice into one that truly "welcomes the customer."

Have you ever heard comments like: “Try organizing this a bit more.” “Let’s discuss this again at the next meeting.” Even after working hard on a report? Many practitioners think the problem is a "lack of logic." However, the actual cause is different. It is because noise that hinders decision-making is obscuring the structure. For over 20 years, I have reviewed and revised countless reports in major corporations, investment firms, and M&A projects. In that process, I discovered one truth: Most reports fail to reach a decision not because they are lacking, but because they fail to erase. In Lesson 5, we remove unnecessary content from the already designed F.O.C.E. structure. This lecture covers how to increase decision-making speed through removal, not addition. You will learn the practical techniques of the refinement process that makes the "Yes/No" visible even before an executive reads it.

This lecture easily explains basic IT knowledge that non-developers (planners, designers, etc.) need to know to communicate with developers.