[Introduction to Service Planning] Current planners from large corporations N and K will become online mentors and explain planning methods in detail to those who are taking their first steps as planners and those seeking a job in service planning.

[PM,PO] Blockchain Service Planning NFT Planning and Production Marketing We will teach you how to create NFT art resources yourself, create 10,000 NFTs through Hashlips Art Engine, and launch/market them.

Do you feel overwhelmed just thinking about the moment of persuasion? Stop relying on emotions and intuition for negotiations! With former Apple business coach Jasmine Han, you can take control of negotiations in just 15 minutes a day for one month.

Based on an accurate understanding of black consumers, appropriate countermeasures and strategies are acquired, enabling effective response to black consumers. Furthermore, it is designed to enhance the professionalism of service staff and improve job satisfaction.

We share insights and challenges encountered while growing into a senior developer. Issues are summarized by referencing cases from Korea and the U.S.

As a senior developer, post-recognition, I share essential insights and challenges from diverse roles, including manager. Korean and U.S. case examples inform issue organization.

Have you ever felt frustrated when you were creating a B2B product and there was no content covering it? I will explain the similarities and differences between B2B and B2C products in an easy-to-understand way based on your actual career.

This is practical training designed to systematically learn problem-solving skills essential for office workers in a rapidly changing business environment, from the basics to real-world application. It covers understanding the era of deepening uncertainty and complexity such as VUCA and BANI, and addresses the entire process through real cases and hands-on practice: problem definition and root cause analysis, stakeholder identification, creative idea generation, solution prioritization, implementation monitoring, execution result analysis, and follow-up management.

In this lecture, we will look at service planning and design methodologies for planning services in the IT/tech field, as well as various soft skills that service planners must have. Finally, we will analyze the service using the example of an AI voice recognition service, a UX service introductory lecture for beginners.

The National Certified SMAT (Service Management Ability Test) is administered by the Korea Productivity Center (KPC) and is a nationally certified private qualification aimed at fostering key talent in the service industry. Beyond mere theoretical assessment, it focuses on verifying practical competencies to cope with and manage various situations that arise in real service environments. This lecture provides a core summary of topics that are genuinely important and frequently appear in exams.

What does a portfolio that demonstrates problem-solving skills look like? Are you curious about ideas for creating a portfolio easily and quickly without much effort? You can learn more through real-life examples such as Younghwa's portfolio and student case studies.

Pass rate 1% -> 66%, 2nd year salary achieved 6,000 ☑️ I've compiled all the know-how that transformed a resume that was rejected over 300 times into one that 'always passes' into a single book. Do you feel like you're falling behind even though you're working as hard as everyone else? If you're having trouble even passing document screening despite taking countless courses and building your specs, there's a high chance you're misunderstanding the 'rules of the game.' This book will teach you the 'rules of the winning game' itself, so that your efforts lead to the results you deserve.

This is a practical training program designed to systematically learn the core principles and practical skills of document writing and report writing that can be directly applied in corporate work settings. You can comprehensively enhance your document capabilities needed for workplace collaboration, communication, and decision-making by learning various topics including clear and logical writing, highly readable document composition, utilization of data and visual materials, persuasive report and email writing, and rapid and accurate communication through real-world examples.

Based on my experience as an interviewer and 14 years in charge of recruitment, having helped over 3000 people pass, I will provide detailed know-how for passing interviews from an interviewer's perspective.

This VOD is designed for current consultants to master, within 2 hours, the entire process of fully utilizing ChatGPT—from “Basic Analysis” → “Idea Generation” → “Report Writing”. From travel itineraries to future business scenarios... This is a practical course that starts with interesting examples and concludes with immediately applicable prompt templates, instilling the conviction not just 'I want to watch it' but 'I must use it'.

This is our 'actual real-world workflow,' and we are releasing the 'onboarding video' used for planners and developers joining our company. It teaches you how to design service screens without a designer and create UX flows and prototypes even if you don't know Figma. Our company maximizes productivity by prototyping quickly during service planning to enable fast decision-making, finalize necessary features, and utilize them directly in front-end development. If the response is positive, I will upload more lectures on other "real-world workflows."

This is a practical, hands-on training program designed to systematically develop a customer-centric mindset and practical customer service (CS) capabilities. In an era of accelerating digital transformation and intensifying competition, this course covers various topics—including identifying customer needs and empathy, effective communication and trust-building, service mindset, complaint handling and problem-solving, securing loyalty, data-driven analysis, and experience management in the digital age—using real-world cases. It is designed to help participants acquire the latest CS competencies step-by-step to enhance organizational competitiveness. Through this course, you will master core customer management techniques that can be applied immediately in the field and learn practical know-how to build long-term trust and loyalty with customers.

We will examine methods for collecting and analyzing user requirements to plan LLM services.

This course provides UX principles and practical know-how necessary for planning and designing AI products. We will explore user-value-centered AI utilization methods, UX planning and design methods using AI, core UX principles and theories learned through everyday design cases, and UX research and data analysis methods for providing a better experience.

Learn the information that can most effectively express your thoughts and the skills to create readable PowerPoint slides.