[D-PEC UP_PASS] National Certified Service Management Ability Test (SMAT) Module A_Business Communication
The state-authorized SMAT (Service Management Ability Test) is organized by the Korea Productivity Center (KPC) and is a state-authorized private qualification aimed at nurturing core talent for the service industry. Beyond simple theoretical evaluation, it focuses on verifying practical competencies to handle and manage various situations that occur in actual service fields. In this lecture, we have summarized the core points, focusing on items that are actually important and frequently appear on the exam.
5 learners
Level Beginner
Course period 12 months
Nationally Recognized SMAT (Service Management Qualification) Module A_Business Communication Course Opening
hello.
We have opened the nationally recognized SMAT (Service Management Qualification) Module A. Business Communication course.
The qualification exam consists of modules A, B, and C, and you must take the exam starting from module A.
So, first of all, I opened the lecture from Module A.
The remaining modules, B and C, are scheduled to open in early July.
The lectures are structured around only key summaries to help you fully prepare for the exam.
This course was created directly by instructor Lee Su-hyeon, an affiliate instructor of DepecUp.
thank you