Hello Siri! My course actually has a lot of content, so completing it isn't easy, but I'm so grateful that you took it with me and even left a review! :) In the workplace, which is a space where various thoughts and intentions intersect, 'protecting yourself with words' is indeed not easy. I believe that's when 'the power to connect' becomes essential. Especially, speaking that ties together your own needs with others' needs is a skill that I think 'must be learned.' If you ever encounter moments in the field or in negotiation rooms that are difficult to resolve even with the formulas I've provided, please don't hesitate to email me. I hope I can be a helper and provide assistance! jasmine@potentially.co.kr Once again, I sincerely thank you for taking your precious time to leave a review! :)