Resolved2025-12-01T08:48:08.625Z

DangTLH

1 asked

3

Hello!

Thank you for bringing this to our attention.

 

After checking, we found that the issue where non-Korean audio does not play in certain units is caused by a technical error. Our team is already working on a fix.

Additionally, the missing audio and subtitles will be regenerated soon.

 

Regarding the multilingual dubbing, it seems that the variation in the instructor’s voice is due to the AI voice synthesis process. If the original subtitles were extracted correctly, both translated subtitles and dubbed audio are generated from the same content. However, because AI voices are synthesized per unit, the tone may sound slightly different across lessons. Thank you for your understanding.

 

If you could let us know which specific units are affected or provide more details about the issue, we’d be happy to investigate further!

1

안녕하세요? 이 부분은 서비스 제공 회사인 인프런에 직접 문의하셔야 합니다. 자동 번역을 사용하는 부분은 제가 해결할 수 없는 부분입니다. 일단 저도 인프런쪽에 문의를 해놨습니다. 혹시 모르니 한 번 더 인프런 '문의하기'를 이용해서 문의 해주시기 바랍니다.

인프런 AI 답변은 다음과 같습니다.

- 자막/스크립트 문구 오류: 강의실 스크립트 영역 우측의 ‘수정’ 버튼을 눌러 수정 제안 가능

- 자막이 아예 안 나오거나, 음성과 전혀 다른 언어로 나오는 등 재생 관련 오류: 인프런 고객센터(1:1 문의 또는 채널톡)로 강의명, 회차, 환경 정보와 함께 제보 요청

감사합니다.

 

Hello? For this part, you need to contact Inflearn directly as they are the service provider. I cannot resolve issues related to the use of automatic translation. I have already submitted an inquiry to Inflearn myself. Just in case, please try contacting them again using the ‘Contact Us’ option on the Inflearn site.

The Inflearn AI response is as follows:

- Subtitle/script text errors: You can suggest corrections by clicking the ‘Edit’ button on the right side of the lecture script area.

- Playback-related errors such as subtitles not appearing at all or displaying in a language completely different from the audio: Please report this to Inflearn Customer Support (via 1:1 inquiry or Channel Talk) along with the lecture name, episode number, and your environment details.

Thank you.